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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1320 Showing 26,381-26,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. Everything was cleaned up, and the mounting of the television was perfect. Very satisfied customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Bowl Party Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it, it is easy. You know you want to watch TV on this incredible TV. Treat yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast. Great customer service. I would recommend to the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast and left no mess Professional also on time for my installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, hung TV on existing hanger, took care of wires so they would not show on wall. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician were great installing my TV and ensure me how I wanted it mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever had highly recommend best buy membership plan more than pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Awesome! They were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew was quick, friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with the Geek Squad crew who mounted and set up an oled tv for me. Their technical experience and professional knowledge was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job installing my tv against the wall. It was a very clean and smooth job. My tv looks amazing against my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and very knowlegeable. Could not have asked for a better experience !! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been with Geek Squad for several years and now a total tech member. Everyone is professional and have always been extremely helpful solving my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Braxton and Rosaun were great….professional …:knowledgeable…and friendly…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys and helped with set up. 5 stars. Could not do with out them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount swivels TV to points in the room where I am sitting. Great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stable tv mount. I am sorry that I didn’t go for the more expensive one for my televisions but i probably will be changing them soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very courteous and was expedient. Not the first time I have used Geek Squad and never regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and install was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, thoughtful, friendly and went out of their way to take care of what we needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV lasts for 4 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV went out 4 hours later. Then it seriously became a nightmare. They have been at my house each week since the 1st of February. Do yourself a favor and shop somewhere else!! Yes, I spent money on a protection plan, and they told me it may take at least another three weeks to correct it. I do not have 7-8 weeks to take off from work, do you?

    No, I would not recommend this to a friend