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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1321 Showing 26,401-26,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    They were very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The geek squad connected my devices in multiple rooms very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. very clean and didn't leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was installed at the corner wall in my dining room. They did a good job suggesting and recommending the right spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Are the Crew for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them complete three jobs for me. They are friendly, knowledgeable and very efficient. When they leave, you won’t know they were there. They do really good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I tried to help. However, the Geek Squad person had it all under control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were polite and efficient. Did an ax Ellen’s job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job from the Squad. Easy installation of TV mount as well as TV and tech took time to familiarize us with our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ididnt receive all mounting 56 and larger they didnt delivred I need my money back a brought from them I pay 155,90

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek freak baby

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad gets the job done every time! Will have them out more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and offered advice on how to use the new TV and sound bar very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are fantastik!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 65" TV with installation package and both of them are very good experience. Fast and they know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was easy to talk and they had excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to put up my tv was friendly and knwe exactly what he was doing. He installed my wall mount and TV. I am very happy with the best buy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and showed me how to use it. They were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great and fits perfect over my outlets. Nice and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was prompt, efficient, they added my in wall wire kit and made sure the area was clean and everything worked before leaving. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes some used to but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get used to! However after a while looks a whole lot better than being on a stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quality is GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and reliable. Quality is top notch. I would definitely recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a good job. Xxxxxcccxxxcxxxxxxxccccccc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Directions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swivels the tv in any direction you need it to go comes out from the wall closer to you also. This is definately the right mount to get.

    I would recommend this to a friend