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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1322 Showing 26,421-26,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did it again. They did such an efficient job on my new tv install that I called them back to do another one the next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on fireplace

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed TV and soundbar on fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were exceptional and went about their work quickly and didn't miss a thing. They even went beyond just the installation and untangled the wiring mess I had. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to mount my new TV were very knowledgeable and very helpful to me!! They did a great job! Would highly recommend installation by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install all the way around, a must for large screen applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the tv and then set up our apps. They explained how to add apps and how to get the most out of our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    First Attempt Total FAIL. Second attempt Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install took two attempts. The final install was great. If I could give a 0 Star I would - 1000% FAIL by Bestbuy for On-line purchase. First attempt TV was scheduled to be delivered and installed by a BestBuy 3rd party vendor who failed to show up. Had to cancel order and re-order at the store and the final delivery and installation was weeks late despite me contacting BestBuy numerous times to try to mitigate. In the future if I need install, I am going into store where there are people who are accountable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Installation Team is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was wonderful. They were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, hung TV on existing hanger, took care of wires so they would not show on wall. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting my televisions and took their time to make sure it was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from Best Buy installers. They also hid the power cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. Arrived on time and made sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our new TV above the fireplace and cleaned up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was amazing, he was very knowledgeable & I felt confident in his service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV very quickly...

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality service. Worth having to protect and get timely help for your electronic stuffs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were excellent!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter and Jesse...were excellent...2 really good guys...got everything hooked up so quickly.!!!!i They made this whole experience so easy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV as directed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free service and very friendly service personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new TV to all the boxes as well as placed the boxes in the new cabinet. Very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Best !

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and very knowlegeable. Could not have asked for a better experience !! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great and very experienced in their job. The installation was very quick and professionally done. Job well done guys!

    I would recommend this to a friend