Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1325 Showing 26,481-26,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. Installed everything efficiently and quickly. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Mounters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and were very professional and respectful. They made sure everything was perfect and to my liking. Definitely worth it getting expect help installing my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house and did a professional job mounting my TV on the wall as well as my sound bar and everything works perfects and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the new LG OLED mounted to my wall. It was my first tv that I had mounted. They were here on time set it up perfectly and it took less than an hour!!!! GREAT JOB!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed my tv. They were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent experience with friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents took care in mounting TV. They were friendly fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great! I would definitely recommend if this is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Would highly recommend them. Fast and good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always count on Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents moved my old mount where I needed for the larger TV, hung the new TV 85" and reconnected to my system. Looks great and everything works as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly helpful. They were friendly and worked quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV and hooked it up to my components. All work was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted the TV eith no issues. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad install occurred quickly and was well worth the money! The agent took all covid-19 precautions which i was so grateful for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV fast and left no mess. Very professional and they were fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    This does not include the MOUNT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was the worst customer experience I've ever had, and I work in Business Banking for JPMorgan. The service does not include the mount and it should explicitly say that in the title. Two uneducated gentlemen showed up with the 8k TV i just paid a lot of money for LAYING FLAT, in a personal vehicle, wearing no Geek ID nor uniform to match. The men were not very educated on the TV. They thought since I got the Premium Mountint service, that the mount was inside the box.... it was not. This was such a bad experience, I had to ask tjem to leave. They left everything half opened and my living room a mess. The refund process was absurd. I had to wait 5 business days in order to request a refund after waiting on hold for more than 20 minutes. Absurd, poor, and negligent service. Never again. This also depends on the area and neighborhood that your store is located.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job explaining everything to us. Really professional and had a lot of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job. He was early and professional. Explained in detail about every possible option and did a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jean and Adam are great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came to my house were amazing. Both guys followed all of the cleanliness and COVID protocols, to an extreme extent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend