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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1325 Showing 26,481-26,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have a professional install my tv, they installed a 65" in minutes, awesome work and they cleaned up all the mess as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will do again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was tremendous. Took the time and did everything right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insulation prompt on time and everything works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret service TV mounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my new 75 inch Sony mounted. They were quick, on time. Adjusted the height to where I liked it, not just the recommended. Very satisfied. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was received, and in good order, it fit nicely on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked amazingly quick. Mounted my tv and set up the brackets in less than 30 minutes. I will use them again for any TV set ups going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Our installer was very personable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my T.V’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A team of two came in and did a wonderful job mounting all my T.V.’s and They also did the job in a timely matter. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers hung my tv on the wall, hiding all the wires. They knew all the proper hardware to bring. All the components were hooked back up and tested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made quick work of mounting my 55” Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. I call qeek squad for everything! The beta program is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a geek squad member for 20years and have always been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the time to insure all was done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the tech's were knowledgeable took the time to do the setup as we wanted. Ray was especially good in setting up the Horizon. I would recommend them without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss NO mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad brought the tv mount and sound bar ! Guys were professional fast and cleaned up ! Great job highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. Professional, quick, and the TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to a portable stand and connected to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is tge bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 agents were efficient, polite, personal and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and offered advice on how to use the new TV and sound bar very helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV not set up correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a fabulous deal on the TV, so used the savings to let Geek Squad do the install. Unfortunately, the installer knew there was a problem, left anyway, and didn't respond to emails. The TV randomly times-out, all the time. He said "if you see this screen just push home theater". He never said that was going to happen every 15 minutes! Claim it has nothing to do with install ... really? How come the prior TV worked perfectly then? Waste of $200 and no idea how I"m going to get it working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great counterlevered TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to counterlever mount my TV beyond a shelf unit. This mount accomodated the 43"TV and gave me everything I needed. Geek Squad installation was flawless.

    I would recommend this to a friend