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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1326 Showing 26,501-26,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulation of souns bar/tv. Great job, recommendations were on target.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV connected it. I had a hard time figuring out how to use the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were courteous, helpful and quick. We got the TV hooked up in no time. These guys knew what to do and how to do. Problem solved in one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek Squad were absolutely pros. They were polite and I hope I use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung my TV beautifully!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting Bracket for my large TV!!! You can pivot the TV any way you like with no effort at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fine....just concerned of tv operations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence in customer service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two did excellently Matt was especially excelent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job! Very nice to work with and was able to solve every problem we encountered to get my system hooked up and working perfectly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were on time and installed the TV with the mount on the wall in such a way as to provide the best visual experience while laying in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, unpacked and installed the tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv on the wall. They made sure my tv was connected to my directv and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is great on this LG. The clarity is outstanding and the install was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Everything placed right and hung without issue. Cleaned up with his own shop-vac and took care of everything. No mess no problem. Ontime too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team - worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (geek squad) did a great job installing the mounting and the TV. They explained how to adjust the tv to avoid glare etc on screen for optimum viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install all the way around, a must for large screen applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...Thomas was skilled, knowledgeable and personable. A very positive experience and successful install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but he knows his job at the end He passed 2 HDMI cable in the wall very hard while I did the same job easier later that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional , great communication !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional , great communication, and on time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very proffesional and great availability to help and explain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great and clean job. They did an awesome work and they were friendly as well

    I would recommend this to a friend