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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1326 Showing 26,501-26,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    GOOD WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS FROM GEEK SQUAD DID A GOOD JOB OF MOUNTING THE TV AND GETTING ALL MY OTHER UNITS CONNECTED TO IT. SAVE A LOT OF WORK FOR ME. WELL WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did a great job installing my TV-they were very professional but cancelled my first appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finely Adjusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Samsung Q800a and everything was finely adjusted with the best views in my living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is definitely a time saver as it would have taken us hours to figure everything out. I only wish they helped with the calibration of the color and picture quality. But I can also see where that would take up a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my experience with best buy so far!!! They communicate well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. Everything was cleaned up, and the mounting of the television was perfect. Very satisfied customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted two of our new tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent making sure everything was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are AMAZING!! Will always have them do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek Squad were absolutely pros. They were polite and I hope I use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was very good and happy to answer a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel were excellent and did a great job mounting the tv for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will is amazing! Quick. Efficient. Looks out for the customer and not the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the geek squad help install my stuff. Every time I use them they are professional and very nice. I highly recommend using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely insulation Install the Walmount And tv very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very courteous and was expedient. Not the first time I have used Geek Squad and never regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great and clean job. They did an awesome work and they were friendly as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We’ve always had more than 1 person with previous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did install & mount 2 tvs. 1 looks great, 1 is tilted & wall plates left off. We were never told he didn’t have items. Lowes was very helpful in telling us what we needed. This was dangerous with pets to have access to wires. The third tv needed to be anchored to wall. It was above the tv connected to old straps. Looked terrible, He said he’d never done this type of job , but also he didn’t ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough PROFESSIONALS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job After the installation they paired all my devices They went through the process of helping me get used to my remote Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous and professional and they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 75" Samsung TV. Marc installed it perfectly, arrived when he was scheduled. Explained everything. Always use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my TV’s. He was very professional and knowledgeable.

    I would recommend this to a friend