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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1326 Showing 26,501-26,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall mount complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job but the TV was cracked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg oled g2 83

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job The geeks who installed very well and they know how to do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from beginning to end, installers were kind courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph was timely, professional, friendly and took the time to answer my many questions and explain the remote. Good reflection on your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to center and hang my tv were great. They worked well together and got the job done! I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were amazing courteous and very professional ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek Squad were absolutely pros. They were polite and I hope I use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service received. Highly will recommend them to family and friends. G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and connected all devices. They also fixed issues we were having with the previous install of entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t use anyone else but these technicians from Best Buy. Knowledgeable and quick. They also take time to educate you on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVpurchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome staff, timely, Knowledgeable and professional work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job installing my InsigniaTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cristian and Ryan are simply wonderful techs. TY much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cord on my mounted tv is showing i purchsed at the recommendation of salesperson. it was not to look like it ended. i gave not the five star for that reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again outstanding service from Geek Squad. Total service worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad in Woodbridge is the best always on time and exceptional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did there job with so much professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was the best experience that we have ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to help set up the TV was Awesome his name I think was Aaron (please forgive me if didn't spell it correctly) very smart young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys communicated their estimated arrival time and did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting my televisions and took their time to make sure it was done correctly

    I would recommend this to a friend