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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1327 Showing 26,521-26,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech called 20 minutes before he arrived and he arrived on time. He explained everything and connected all my devices to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my TV’s. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time and provided excellent service. He installed both TV's and hooked up all the required equipment and instructions on how to operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great being friendly, neat, organized, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the customer service beginning in the store to the installation on the wall, all went just perfectly. I can’t reccomend the service enough. Great job Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! The 4K is sic, you can see so much detail. Also super fast, takes like half a second to turn on and apps open instantly, so cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed two TV's very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV's and made sure the wires did not show by putting the cable box feed wire in the wall. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was AMAZING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our 75” tv above the stone fireplace. The did an amazing job and made it look effortless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never be without the Geek Squad. They are the best and ever so patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing with all my promblens and took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and made sure I was satisfied with that service before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up TV and receiver and audio. The agent was very professional and knowledgeable about the service performed. First-class job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, technician did the install so quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patsyrduke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service. Guys were punctual . Polite and very curious. Knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians were wonderful. Very professional, knew what they were doing and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and very kind, why is there a text limit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took his time to explain the mounting process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Purchase & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv with no problems and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with the professional mounting service of the tech that came to my House. They installed my TV professionally amd explained the features of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completed work and cleaned up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 55" tv and connected sound bar and sub-woofer. The guys were knowledgeable, fast and personable.

    I would recommend this to a friend