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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1329 Showing 26,561-26,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation of my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick excellent work. I would highly recommend the services.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Pricey, not a good finished look but on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed with my install. The Samsung rep in the store recommended a circular wiring panel with our TV so we don’t have a lot of wires hanging out. The GS representatives said they couldn’t do it because we could get cable through the spectrum TV App. The Ethernet wires are still hanging out with the Apple TV. The main reason I used the service was not accomplished for $200 which is pricey just to mount a TV to the wall. They were on time though and that’s the only reason for 2 stars.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a fabulous job, tv looks amazing and fits perfectly in my basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the tv and then set up our apps. They explained how to add apps and how to get the most out of our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Very professional. Went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful of home, on time, friendly, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to deal with an issue but will update if an issue occurs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easier done by them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up and was courteous and respectful of house. This TV was too heavy for my girlfriend and I to lift. They were able to hide the wires in the wall but left a hole for me to patch. No biggie, expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new TV to all the boxes as well as placed the boxes in the new cabinet. Very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. Very pleasant and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & communicated through the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S HOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and professional. The tech was on time. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job installing and clean up.They were efficient and very polite and would use them again anytime as we have done.Very consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, patient and efficient. I will used them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth having this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up my new 55" Roku television. The tech made sure everything was working like it should. They were very courteous and got it done in a reasonable amount of time. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was professional and completed the job perfectly promptly. Answered all questions and took the time needed to make sure I had all the information I needed. Perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV and hooked it up to my components. All work was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came to my house and installed this product were very knowledgeable and performed the job quickly. It was worth the extra money to have experts do the installation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and the tv looks awesome! I would definitely recommend using these guys to wall mount your TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did a great job installing my TV-they were very professional but cancelled my first appointment!

    I would recommend this to a friend