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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1329 Showing 26,561-26,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys installed out TV and connected the remotes and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took his time to mount my TV and explained troubleshooting that might occur later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to the house and used my wall mount. They had it up in no time and were very courteous. It looks great. They did it in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my tv’s were very friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris Greek Squad Tech installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris installed my TV and DVD player completely. And taught me how to use the remote. He was knowledgeable and Polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was punctual, efficient, professional, and provided excellent set up for our television. The cords reset properly so so the appearance was neat and proper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, professional and polite. He addressed all my issues either my computer. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided by these guys definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Soundbar Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job added to the luxury of my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    contractor was very helpful and prompt. very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we got this service. The team was fantastic. Everything was done perfectly. They helped set up the TVs too which was great. Great advice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mount TV nicely, squarely and carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy that mount the tv was amazing. Really experienced and he really cared about the job that is done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this agent had no issues mounting my 55" to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute professionals, from the moment they came to my home, they took there time making sure everything was set up right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad un boxed the TV, mounted it on the wall , connected the sound bar and hooked up the cable box in under a half hour. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv on the wall. They made sure my tv was connected to my directv and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted the TV quickly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from customer service representatives.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Additional charges not listed on mobile app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the tv installation thru mobile app like most people do nowadays. Upon arrival, I was presented with numerous additional charges before install. Summing all up, became very costly! Later finding out the confusion was the disparity between the pc site from the mobile app. Best Buy needs to review their mobile site!!!!!!!!! If weren’t for my immediate need for install, I could have cancelled my order. I gave 3 stars because of the install. Geek squad did the job right. Other than that it falls short due to the shortcomings of the BB app! Improve it usability is at the worst!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service people were friendly, professional and excellent. they set everything up quickly and explained very clearly how to work the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)

    I would recommend this to a friend