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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1330 Showing 26,581-26,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Alexander was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did a great job mounting my mom's tv. he was very patient as we had electricians working in the house at the same time. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finely Adjusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Samsung Q800a and everything was finely adjusted with the best views in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel are very helpful and knowledgeable about our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and worked hard.it was appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter’s TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were very professional, reliable and took care of everything I needed to mount my daughter’s TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, timely service and professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided TV mounting service and they were friendly and fast. I am impressed with the aesthetic look the Geek Squad was able to give my new 65" Sony OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, responsible service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, mounted and hooked all devices up within 20 minutes and were gone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, professional and punctual. They did a great job mounting an 86” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cruz is a top professional. Always patient and communicates excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got my TV mounted in 20 minutes. Maybe less. Very professional, high quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexible Best Buy installation team. We’re extremely accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds better than spiderman after accidentally taking the blue pil

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult installation -- crew stayed with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned out to be a difficult installation -- took two trips to work through the details (much downloading of new codes for the remote). Best Buy crew did a great job --

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount move it any direction up down side to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job well knowledge very professional Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Directions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swivels the tv in any direction you need it to go comes out from the wall closer to you also. This is definately the right mount to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install. No muss, No fuss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & competent install. No fuss. Excellent install by Trevor/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were well trained and very professional with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount for big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Holds our 85” tv no problem and is easy to swivel and extend as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung my TV beautifully!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting Bracket for my large TV!!! You can pivot the TV any way you like with no effort at all.

    I would recommend this to a friend