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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1335 Showing 26,681-26,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent work mounting my TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 60" Samsung TV with care and hooked it up to all my devices. I have been very happy with the TV and it has been a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, professional and polite. He addressed all my issues either my computer. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and help me learn about my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals were very professional and did a great job. We are very, very happy. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time. They delivered and installed my TV. The agents did an excellent job installing my TV and took the time to show me all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey was great! Experienced, efficient, and has great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount feels very secure and sturdy. Purchased for our 75” TV and feels very secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad hung my 75" Sony expertly, we decided it was a bit too high and they lowered it at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience working with the Geek Squad. Friendly, helpful and quick service everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Professional and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, clean and installed my TV in no time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look of my television on the wall. Much nicer than on a tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed My Framed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent job was performed, they went above and beyond and was rewarded greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing job installing TV. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technicians - Quick, easy and perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very personable. The were able to use our old mount, and now we will return the new one for a refund. Thank you...Mr and Mrs Sims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent full motion TV mount. The Geek Squad techs installed it but it is easy to manipulate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done Greek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad agents mounted my TV and connected the wifi. I’m pleased with their work. They were fast, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. I call qeek squad for everything! The beta program is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute professionals, from the moment they came to my home, they took there time making sure everything was set up right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was was very thorough and professional when fitting out tv, he was very personable and informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Color very nice very easy to handle moving to different angles.

    I would recommend this to a friend