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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1335 Showing 26,681-26,700 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a television but did not connect it to my current provider which has always been done in the past. Since I am technologically challenged, I needed them to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great as always. Friendly and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and pleasant while taking their time to make sure they did a satisfying job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent full motion TV mount. The Geek Squad techs installed it but it is easy to manipulate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counterlevered TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to counterlever mount my TV beyond a shelf unit. This mount accomodated the 43"TV and gave me everything I needed. Geek Squad installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys they knew what they were doing in and out very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were courteous, helpful and quick. We got the TV hooked up in no time. These guys knew what to do and how to do. Problem solved in one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been good to me--even if I am in crazy mode. I have had no reason to ever leave them after all these years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody should have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected new TV and all my devices and explained how to use the remote. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very safe minded and there craftmanship was spot on they knew what they were doing...and it was a 86in. tv hung on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the geek squad never disappoints. I have now had the geek squad for 3 in home installations. I would never shop anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and soundbar and explained how both worked. Great job, fast and professional. Will use them in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were on time and installed the TV with the mount on the wall in such a way as to provide the best visual experience while laying in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss NO mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad brought the tv mount and sound bar ! Guys were professional fast and cleaned up ! Great job highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV all the devices and hung it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guy1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Guy was great! Installed the TV/Sonos sound bar and helped me with some technical info. Personable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done. Professional and courteous. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and programmed everything for ease of use. Very professional and courteous. Will use this service again in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive for the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the work did a good job and were professional. However, the price for such a simple job is absurd and I can't recommend it except for particularly difficult jobs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work…Excellent installation…Third time BEST BUY has delivered and installed a flat screen on the wall…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexible Best Buy installation team. We’re extremely accommodating!

    I would recommend this to a friend