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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1336 Showing 26,701-26,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to deal with an issue but will update if an issue occurs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel are very helpful and knowledgeable about our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Everything placed right and hung without issue. Cleaned up with his own shop-vac and took care of everything. No mess no problem. Ontime too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was knowledgeable, very through and explained what she was doing during the entire installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me TV really fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very prompt and efficient. I recommend the Geek squad for any of your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to ask my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cruz is a top professional. Always patient and communicates excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv bracket mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job recommending the proper bracket and mounting the tv to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the time to insure all was done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the tech's were knowledgeable took the time to do the setup as we wanted. Ray was especially good in setting up the Horizon. I would recommend them without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, patient and efficient. I will used them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV not set up correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a fabulous deal on the TV, so used the savings to let Geek Squad do the install. Unfortunately, the installer knew there was a problem, left anyway, and didn't respond to emails. The TV randomly times-out, all the time. He said "if you see this screen just push home theater". He never said that was going to happen every 15 minutes! Claim it has nothing to do with install ... really? How come the prior TV worked perfectly then? Waste of $200 and no idea how I"m going to get it working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job! Very nice to work with and was able to solve every problem we encountered to get my system hooked up and working perfectly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does neat work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed new TV and attached components without creating a “rats nest” of wiring; neatly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were on time and very friendly. They installed the wall mount and cleaned up after themselves. Very pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and connected my tv to the perfect location. They even made recommendations for soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV quickly and explained it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were very knowledgeable and respectful, and worked diligently to install our wall mount TV. Couldn't have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount feels very secure and sturdy. Purchased for our 75” TV and feels very secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team - worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (geek squad) did a great job installing the mounting and the TV. They explained how to adjust the tv to avoid glare etc on screen for optimum viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service! Hung my 60in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and informative! Thank you for explaining every step of the way. Both gentleman cleaned up and left the house how cleaned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations of 2 big screens went perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad know their stuff. They were concerned about getting the jobs completed with total quality and customer satisfaction. Love the Geek Squad

    I would recommend this to a friend