Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1337 Showing 26,721-26,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed a stand for my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony set up a tv stand and mounted it to our 60"tv. Thank you, Anthony,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up TV and receiver and audio. The agent was very professional and knowledgeable about the service performed. First-class job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great people to work with.will do the job right and answer any questions you might have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took his time to mount my TV and explained troubleshooting that might occur later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 83" Hang & Connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 man team was timely, efficient and helpful with questions. Very happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and professional. I love that you can’t see any wires. So glad I got this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys and install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They helped us to understand how it all worked too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional and very helpful. He took his time and was careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my large screen tv and advised us on connecting the cable. They were on time and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable technician. Showed me how to use it etc. Only thing is hard to get them when calling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 55 inch...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very knowledgeable about his job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service snd support provided by the Geek Squad installing technican.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our TV mount and connected all our components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and outstanding service from Geek Squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad expert Asif. He was on time and very detailed. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Excellent customer service. Will definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Mounters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and were very professional and respectful. They made sure everything was perfect and to my liking. Definitely worth it getting expect help installing my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad staff were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job. How ever I had a major concern with the customer service department. I specifically ask for a A.M. appointment. There was a no call no show for the service tech for the redo. I had to call and inquire only to be rescheduled. I took three days off of work to get this completed. I wasn’t happy at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install wss fantastic and helped with TV functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was quick and neat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job of installing my tv and explaining all the items hooked up to it. Thanks guys.

    I would recommend this to a friend