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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1339 Showing 26,761-26,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and mounted my new tv with no problems connecting to the internet and our tv service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I always think It's going to be a snap to install and set up a new TV, it never is. Having it done by the Geek squad made was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific. Clean, efficient and quiet. Relocated existing bracket and provided new HDMI cables to suit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have a professional install my tv, they installed a 65" in minutes, awesome work and they cleaned up all the mess as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was knowledgeable, very through and explained what she was doing during the entire installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Additional charges not listed on mobile app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the tv installation thru mobile app like most people do nowadays. Upon arrival, I was presented with numerous additional charges before install. Summing all up, became very costly! Later finding out the confusion was the disparity between the pc site from the mobile app. Best Buy needs to review their mobile site!!!!!!!!! If weren’t for my immediate need for install, I could have cancelled my order. I gave 3 stars because of the install. Geek squad did the job right. Other than that it falls short due to the shortcomings of the BB app! Improve it usability is at the worst!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to the house and used my wall mount. They had it up in no time and were very courteous. It looks great. They did it in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived promptly and was courteous and knowledgeable. He showed me how to use the equipment and answered my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very good at what they did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and connected all of my devices. Jay and Justin did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time and provided excellent service. He installed both TV's and hooked up all the required equipment and instructions on how to operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful transaction very helpful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv on my wall very quickly. They were kind and informative. Told me if I need any help with it to call and he would come right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They were knowledgable, friendly, and professional! These guys deserve a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and perfect install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and informative doing a great job installing our new 50 inch Samsung 4K TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the customer service beginning in the store to the installation on the wall, all went just perfectly. I can’t reccomend the service enough. Great job Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very efficient. They were timely and we are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and got the mount on the wall and the tv on the mount, cleaned everything up and went on their way. Everything went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leon and Jerry came to deliver and mount two TVs for me. Thet were very professional and did a great job. We are very happy with our install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why try to do this yourself?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted my new TV. Did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price we paid to have this set-up service. Fast, efficient and extremely friendly technicians. Will definitely use this service again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. efficient and knowledgeable. Pleasant to work with.

    I would recommend this to a friend