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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1341 Showing 26,801-26,820 of 38,693 reviews
  • Rated 3 out of 5 stars

    Solid mount, very adjustable, BUT

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys did great on the install. This is a solid mount with the ability move the TV side to side, and tilt the viewing angle left or right. HOWVER, if your TV is in a well lit or bright room, you’re going to need a mount that tilts down to at least 45 degrees. This doesn’t tilt at all. I have to get another mount that tilts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick from the geek squad did a great job. He was very particular about making sure it was level and centered correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old mount had no movement so we felt like this would make it easier to mount and it was..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we got this service. The team was fantastic. Everything was done perfectly. They helped set up the TVs too which was great. Great advice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous! Arrived on time did the installation and a review on how to use the smart remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting our tv!The guys were professional and on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a television but did not connect it to my current provider which has always been done in the past. Since I am technologically challenged, I needed them to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents are always great. Fast, clean and knows what they are doing. I love their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technicians were professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were punctual, professional and courteous. They kept us informed throughout the installation process. We could not ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed with 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived timely. He was courteous and professional. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs hung perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Max hung my tv's and sound bars. EXCELLENT. Super knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Crystal Lake Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and connected and mounted my tv with clean and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and efficient, took time to troubleshoot a problem. Very friendly, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech - great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech delivered tv, mounted mount on wall, hung tv, hooked up tv. Tech did it all while I sat on couch. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional, demonstrating the product and answered all out questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was punctual, efficient, professional, and provided excellent set up for our television. The cords reset properly so so the appearance was neat and proper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping install tv fix to my older tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping me install TV fix to my older 40 inch Hisense tv. I later decided not to install it. I have an older laptop that I will use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL WORTH THE PIECE OF MIND.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're crazy if you don't take advantage of this service. Turnkey is critical for a purchase of this magnitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fast and on time people.

    I would recommend this to a friend