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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1342 Showing 26,821-26,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very professional and fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fast and on time people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They arrived on time and completed the job on a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guy1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Guy was great! Installed the TV/Sonos sound bar and helped me with some technical info. Personable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, professional and knowledgeable. Quick and precise. I'm a happy customer, 100% satisfied with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with the Geek Squad crew who mounted and set up an oled tv for me. Their technical experience and professional knowledge was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is very practical. I can pull out my tv and angle it down or to either side if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the wall my, cable concealment kit and tv quickly and professionally. Very happy with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent customer service techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very knowledgeable and friendly. Installation was easy and fast. Customer service was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did it's job. Definitely enjoy the setup. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were very nice and did a great job with no stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job on my stereo connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and disconnected the old stereo and placed the new one and got it all set up with great sound and explained the whole process. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lines in my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but the tv didn’t have the quality. It has lines in it and I don’t know how long it will be till I get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came within the allotted 4 hours was very professional did a great job mounting a 75" tv by himself very impressed. He was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install big screen tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squadders mounted and hooked up my big screen tv, then showed me how to use it. They did everything I asked, and I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALL TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM THAT DELIVERED AND MOUNTED THE TV WAS THE BEST WE HAVE HAD AND GEEK SQUAD HAS SOME GREAT INSTALLERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick,clean and well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done in a professional manner.The Geek Squad guys were very helpful answering questions and inviting us to contact them with any further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and connected my tv to the perfect location. They even made recommendations for soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mount. Simple so less stuff that can go wrong with it. Holds a 77 in oled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy in electronics completed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had I-Phone screen replaced due to mine being cracked. It was done without question and completed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I paid the money to have my tv installed professionally.

    I would recommend this to a friend