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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1344 Showing 26,861-26,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed wall mount, TV, Blu ray and sound bar with no issues. they worked fast. They cleaned up all boxes, service was great. thanks Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my homer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very polite and had a lot knowledge of what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connect everything. They were quick and very helpful. Used face mask the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained to me the basic operation of the tv and installed it in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team mounted the tv to the new bracket it was perfectly done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very respectful of the surroundings, super efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very friendly. knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and his co worker did an excellent job hanging my tv , they were on time and cleaned up after , and very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Horrible Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike about this tv is the remote. It is not user friendly and Samsung needs to improve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting service. This is the second time I’ve used geek squad and am impressed with the quality work they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thank you!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very helpful in every way. Very organized and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went quickly. One of the techs kept my tape measure, other than that it was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad! Easy! Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy, quick, nice. I appreciated how knowledgeable and respectful they were of our house, especially during Covid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best In Class Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't get better service than the Geek Squad, the absolute best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad flat screen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Crew went above and beyond! They arrived on schedule and left everything in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Dakota did a wonderful job setting up our new TV. They were quick and efficient and were well acquainted with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret service TV mounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my new 75 inch Sony mounted. They were quick, on time. Adjusted the height to where I liked it, not just the recommended. Very satisfied. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Both technicians were wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers hung my tv on the wall, hiding all the wires. They knew all the proper hardware to bring. All the components were hooked back up and tested

    I would recommend this to a friend