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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1344 Showing 26,861-26,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job and explained everything they did. Tx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fixed the problem from the firs third party people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and took away old television but didn't set cable remote control to work with new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech did a great job and was thorough in explaining the functions of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount, excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mount before - I mounted it last time. It was awesome having the techs do all the work this time, set up my tv and blu ray player and answer all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used Geek Squad a couple of different times and have been very pleased with their work. They were very knowledgeable and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well as planned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting my TV and , and he did exceptionally well, not disappointing at all! I will give him 10 stars, for professionalism!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something so simple done so professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out. Did it quick, were cordial, made sure it's what I wanted, offered me the yearly program but couldn't afford at the time. Great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were professional. I appreciate all the help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to say. They came and greeted themselves. Stayed professional and willing to answer any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Crystal Lake Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and connected and mounted my tv with clean and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job aligning TV and within the cutouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only required to mount and test. I am working on my own peripheral equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents! Everything was handled quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount move it any direction up down side to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job well knowledge very professional Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and timely. Reviewed job discussed options on how to improve set up n viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two techs were amazing. They installed the TV in no time. They were very kind and helpful. Best customer service I have ever received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. Very pleasant and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & communicated through the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the sound bar onto the tv. Sony is a dependable company. So is Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrea was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrea was phenomenal. So kind, knowledgeable, and personality was outstanding. Very helpful.

    I would recommend this to a friend