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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1345 Showing 26,881-26,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tvs mounted perfectly all throughout the home. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were good and thorough other than "tightening it down" so that it would not tilt so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and very quick! My bedroom looks like a theater :) Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing job installing TV. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call the Geek Squad, they are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. they handled the TV with care and after installing, they answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geek squad come in to set up my tv. Had bose sound in place from prior tv and have apple . Took them 1 hr to set all up. Very pleased with there work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual service contract is a good value for my situation - and the staff are really good and professional. My go-to squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Excellent customer service. Will definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have wanted to purchase a smart tv for a very long time we got this lg nano 55 inch nano tv and Love it thanks best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stein and sturdy tv mount. Easy to setup and has pull tabs to dismount the tv. Simple to install all hardware was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They helped us to understand how it all worked too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a wonderful and quick job, very polite and even gave information on my next install that I inquired about

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Jury still out on Premium install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium installation was purchased so that the TV and SONOS ARC could be connected to the receiver and home theater, but the installer was from an outside service and NOT from the Geek Squad. I called customer service and they are dispatching the Geeks to come and make it right but not until 18 days later. So the final recommendation is MAKE SURE THAT SOMEONE FROM GEEK SQUAD FAMILIAR WITH HOME THEATERS is sent if you are paying for a premium install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hanging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hung it pretty well . tilts in one direction seems sturdy and does the job. Nothing special. outlets of tv are a little tough to get to but it is not impossible. Intalllation was pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ellexent work and very clean . My TV that they installed on the wall looks like it was made on the wall .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the install tech guys. They are so proficient, knowledgeable, experienced and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very meticlous on the overall setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verr fast and quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the TV and mounting it on the wall was perfect. The setup everything that we need . They connected up everything just like we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great having the geek squad membership because not only have we saved money but also time and energy to get everything set up.highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were very prompt and knew what they were doing. even made a return trip just to lower tv 3in. for me. very happy with there work.

    I would recommend this to a friend