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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1346 Showing 26,901-26,920 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected tv and all other devices. Finally after 3rd visit due to not sending tv bracket first time and then sending wrong bracket 2nd time. At least it’s done now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was done well, the guys did a great job. I would not recommend the actual mount, it could have been better built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work in all areas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and craftsmanship. Really impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and connected it to all equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided expert, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, friendly service and responsiveness to questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very neat, polite, clean up after they were done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Vaugh and his associate went above and beyond to get their job done hanging two 43" inch TVs. Very neat, polite, clean up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed with 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived timely. He was courteous and professional. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time. Professional, knowledgeable and very helpful. This is best customer service experience that I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond-- answered several questions and help me figure something out on my phone too! Excellent "Geek" ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounts are perfect. i can angle the tv so it can be seen from anywhere in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied Excellent service. Great value. Worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two technicians both of whom were pleasant, professional, and great at their jobs. The set up went easy no more cords hanging thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We couldn't have been more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians recommended "hidden" connection and returned timely to do the new install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, polite, and installed exactly as I requested including making sure no cables were showing (fishing cable through the wall).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and provided exceptional service in mounting my tv & mount. Also no problems running the cords down and thru the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our TV mount and connected all our components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He put it where I wanted it and got it level. Also interacted with me to help us find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help moving in in with tech expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, polite, personable and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and bracket on my wall in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer care! My Geek Squad team was knowledgeable, so helpful and really patient with my skill level! Thanks so much

    I would recommend this to a friend