Customer Ratings & Reviews

The second crew came in and did a nice job in a timely manner

The guys mounted and programmed our new tv the tv still has communication issues but if you unplug the cable and reconnect every morning it works fine all day

The geek squad installed my wall mounted 75"tv they were on time and very efficient

From the time the crew rang my doorbell, to the time they left it was 50 minutes. A great job on the wall mount of a big 75" TV.

The geek squad called before arriving to deliver and hook up the TV quickly and efficiently. Thank you Michael.

The squad hung the tv above the fireplace in a timely manner with no problems. All connections were done properly and tucked away out of sight.

The agents mounted my tv and help me learn about my new tv

I recently had a microwave installed that I purchased from you. Although I initially sent a positive review, I cooked bacon the other day and the fan did not seem to be operating properly. The fan was blowing, but the house was filling up with smoke. I you-tubed this type of installation and their are tabs or adjustments that need to be made prior to mounting so the exhaust operates properly with my wall vent. I will come into the store after the holidays to try to rectify this. It's too stressful right now with holidays approaching. Thank you.

Geek Squad Max hung my tv's and sound bars. EXCELLENT. Super knowledgeable.

The crew were on time completed job for both tv's and we're very careful with everything they did

Jason Chambers was excellent! He was careful, efficient and very respectful. He is an asset to your company!

My wife received a TV for being at her job for 35 years. Best Buy came out and installed it on the wall in a short amount of time and it also looks good too.

Agents mounted tv on wall. They were in and out. Quick and efficient. On time and asked me where exactly I wanted the TV to be mounted.

The agents mounted the TV and hooked up all the electronics that needed to be hooked up.

Person showed up on time. Was polite and professional. Initially, he installed the TV way off-center. Once I showed him that the convergence of the sheets of paper wasn’t necessarily the center of the stencil, he fixed the centering - though there were already extra holes in the wall. In the end, the two mounts (one per side - it was a “The Frame TV”) were not level or consistent with one another. The mounts were not connected to the TV properly, so it wasn’t flush with the wall as it should have been. He put some foam things on the bottom (one was about double the thickness than the one on the opposite side) and noted it’s the way it is with this TV. I knew the job was poor, but I wanted him to leave as I knew I could fix it better and faster myself. When he left, I took it all down. Turned out the L and R pieces on the back of the TV were put on backwards, and the hooks on the back were affixed securely, but not latched so it didn’t close flush as it should have (hence, it wasn’t flush with the wall). I fixed it all, and I everything looks great. For a standard TV mount, I’m sure this guy was just fine. In the future, I think I will do as I always used to do and just hang these devices myself. I have very high standards for my home and hanging of devices (eg, I use a laser level and always measure twice). If you’re ok with “good enough,” I’m sure their work will consistently suffice.

The Geek people that came and installed our 65 inch tv we’re very good and tried hard make it go as smooth as possible

The folks that came out were very polite and did a great job installing my tv. They were promptly on time and gave a call 15 minutes before arrival.

The agent that came here was totally knowledgeable. She was friendly and worked very efficiently. I would recommend Geek Squad again.

The agents were very professional and nice which is a great combination. They explained everything about my new TV which made it easy to control my new equipment. They did an awesome job!

I purchased an open box item and was able to take it off the shelf and bring it to the cashier. In and out quickly.