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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time personable he wore a mask and shoe covers cleaned up when he was done. He was very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD MADE TV MOUNTING LOOK EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians knew exactly what to do, quickly mounted it and had it up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came and mounted our 65 inch class television on our great room wal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, patient, friendly, and performs quality work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV not set up correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a fabulous deal on the TV, so used the savings to let Geek Squad do the install. Unfortunately, the installer knew there was a problem, left anyway, and didn't respond to emails. The TV randomly times-out, all the time. He said "if you see this screen just push home theater". He never said that was going to happen every 15 minutes! Claim it has nothing to do with install ... really? How come the prior TV worked perfectly then? Waste of $200 and no idea how I"m going to get it working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a wonderful and quick job, very polite and even gave information on my next install that I inquired about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put my tv and speakers up with no problems. Max was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the time to insure all was done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the tech's were knowledgeable took the time to do the setup as we wanted. Ray was especially good in setting up the Horizon. I would recommend them without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, fast set-up, courteous and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected tv and all other devices. Finally after 3rd visit due to not sending tv bracket first time and then sending wrong bracket 2nd time. At least it’s done now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a nice job setting up the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from Geek Squad were very nice and explained the different settings of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery, mounting, set up & haul away.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, polite, efficient and professional. He left the area neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon was a very knowledgeable installer made this experience a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful. Very quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job, would highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good, informative and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that hooked up my tv were professional gave great advice on how I should angle the tv with the mount on the wall. Nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and Easy install. Tech was very professional and install went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGInstallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service installers were great. They were professional, explained each step and was able to answer any and all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Had them for second time very polite and knows their stuff.

    I would recommend this to a friend