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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1352 Showing 27,021-27,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional, efficient TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was prompt; he communicated his arrival time. He was friendly and personable. He was extremely knowledgeable. Couldn't ask for anything more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillips, was one of the outstanding installer. I will have him to install anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV - we up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and placed all the connections properly in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used Geek Squad a couple of different times and have been very pleased with their work. They were very knowledgeable and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were professional. I appreciate all the help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to say. They came and greeted themselves. Stayed professional and willing to answer any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents spent time explaining things to us. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. She absolutely loves her new TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS ARE FABULOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB, MOUNTING AND SET UP WAS A BREEZE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good. He cleaned after himseld as well and was very polite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, they knew what to do and gave us some helpful feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great love that it swivels so you can see it from all angles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Jody did a wonderful job putting up my TV on the wall. Thanks Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was amazing. I forget the guys name though as it’s been too long but he was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was done well, the guys did a great job. I would not recommend the actual mount, it could have been better built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again Well worth the price to get all the benefits of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected all of my devices within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great. Very professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging 4 TV’s Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installlers were professional and efficient. They found ways to make the 3 big screen mounts seem unobtrusive (if any big tv can be) My wife was pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Jury still out on Premium install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium installation was purchased so that the TV and SONOS ARC could be connected to the receiver and home theater, but the installer was from an outside service and NOT from the Geek Squad. I called customer service and they are dispatching the Geeks to come and make it right but not until 18 days later. So the final recommendation is MAKE SURE THAT SOMEONE FROM GEEK SQUAD FAMILIAR WITH HOME THEATERS is sent if you are paying for a premium install.

    I would recommend this to a friend