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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1353 Showing 27,041-27,060 of 38,693 reviews
  • Rated 4 out of 5 stars

    hanging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hung it pretty well . tilts in one direction seems sturdy and does the job. Nothing special. outlets of tv are a little tough to get to but it is not impossible. Intalllation was pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was awesome, Very fast and very knowledgeable of what they was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick trip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item and was able to take it off the shelf and bring it to the cashier. In and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed the hdtv on the wall was great. If I need help again I will not hesitate to contact the Geek Squad, and I hope this particular individual is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personalized Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent delivered my Samsung and swapped out our old television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional, and competent. Set up the tv and even had to re-drill the wall for the bracket. They also explained everything completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous and did a great job mounting our TV to the wall and setting it up. Thanks Alberto!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for any better service. On-time, Knowledgeable, Clean, Quick but spent all the time we needed to understand all the new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, he setup everything and was super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two member team installed our TV quickly and professionally and answered all our questions when setting up the TV. Will definitely use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, and complete.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, answers all of our questions, completed the job the way we wanted it, and even cleaned up afterward. All around great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek people that came and installed our 65 inch tv we’re very good and tried hard make it go as smooth as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two techs were amazing. They installed the TV in no time. They were very kind and helpful. Best customer service I have ever received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was great, careful, friendly and spent the time to explain the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did professional job mounting my tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, worked quickly and efficiently, doing a very neat job of mounting my tv. They even carried out the box when the job was finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were very prompt and knew what they were doing. even made a return trip just to lower tv 3in. for me. very happy with there work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Well explained. Was patient with us learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ours is 75" and is amazing!! We can see it from across the room and on an angle clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and set up. Zack great work him and the other gentleman.

    I would recommend this to a friend