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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1353 Showing 27,041-27,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great expirence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely and respectful upon entering home. Good job explaining how to enjoy entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time. They came in with protective gear. They were professional and respectful providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I paid the money to have my tv installed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a nice job setting up the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from Geek Squad were very nice and explained the different settings of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attitude and superior skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs came to my house and efficiently assessed my needs and worked diligently until all were met. When they left I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my homer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very polite and had a lot knowledge of what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had surgery and was unable to stand to get my tv's mounted. They came out and even brought a different mounting system that worked better and was less expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Techs came out within time frame I was told. Supet fast work, 70" Tv looks great over the fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV it was awesome buy. The TV was a replacement for a bedroom TV & fit in the space perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Done quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv connected cable/ components. Programmed remotes but would not connect sound because was not on work order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAFAEL CANDEIL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael Candeil was our TV installer. He was very thorough and courteous truly one of the best and a credit to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very friendly. knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my SONOS surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING! The tech was clean, thoughtful and thorough in his evaluation and work done. Well worth the time and subscription fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T v install was grsat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our TV were fabulous. They were fast and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hi doing amazing jobs and clean jjjjjjjjjjjjjjjjjjjj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my wall mount and tvs with all comparable devices. Great crew, knowledgable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys installed a 55" Sony on an existing wall mounted bracket left by the previous owner. They did that as well as tie-wrapping the power supply brick and the cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. techs were on-time, helpful, got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were Awesome, were very quick to get tv hung and operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so friendly and knowledgeable and took less than 30 mins

    I would recommend this to a friend