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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1355 Showing 27,081-27,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad install my 85 inch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. They were very knowledgable and made sure everything was done correctly. Thank you again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave exhaust problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a microwave installed that I purchased from you. Although I initially sent a positive review, I cooked bacon the other day and the fan did not seem to be operating properly. The fan was blowing, but the house was filling up with smoke. I you-tubed this type of installation and their are tabs or adjustments that need to be made prior to mounting so the exhaust operates properly with my wall vent. I will come into the store after the holidays to try to rectify this. It's too stressful right now with holidays approaching. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well as planned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting my TV and , and he did exceptionally well, not disappointing at all! I will give him 10 stars, for professionalism!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something so simple done so professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out. Did it quick, were cordial, made sure it's what I wanted, offered me the yearly program but couldn't afford at the time. Great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Drew and Josh from the Geek Squad were very nice and easy to work with and respected our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my new equipment quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and nice which is a great combination. They explained everything about my new TV which made it easy to control my new equipment. They did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and components were programmed as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and was able to appropriately troubleshoot problems that arose in setting up the tv and programming my components. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the best TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Is the best TV’s affordable and major brand never fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover at all expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy knows well home service. Great workers. Always explained well highlights of their service. Friendly. Cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He put it where I wanted it and got it level. Also interacted with me to help us find the best solution.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad scheduling system for making appointments needs a major overhaul. It was a challenge to find a time that fit, and they had nothing available for at least 5 to 7 days. Most of the time was not convenient for my work schedule, and the 5-hour window they only offer will make you want to hire another company to do the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insatalling Geek Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates, "Geeks" were so quick, knowledgeable and proficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow they are so nice they new what they were doing and got it up and running and then explained everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well, they were in and out very quickly and cleaned up prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and other devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and other devices. They were really good and professional. You will always be at ease if you hire them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Highly recommend it. Great mounting setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the install was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The tech was very professional but at the same time he was friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted mybtv snd vonnecyed sound bar snd roku was great and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was wonderful!! They were very patient with us. They went over everything so we understood. We are not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV mounting..nobody compares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did beautiful job mounting outdoor TV. No problem with install during hurricane Ian !!!

    I would recommend this to a friend