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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1356 Showing 27,101-27,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally performed and in a safe manner wearing masks. Offered professional explanations to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job mounting my tv and cleaning up after themselves. Very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and very informative no issues would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verr fast and quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the TV and mounting it on the wall was perfect. The setup everything that we need . They connected up everything just like we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time. Professional, knowledgeable and very helpful. This is best customer service experience that I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv on wall. They were in and out. Quick and efficient. On time and asked me where exactly I wanted the TV to be mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Arrived on time. Demo'd the use of the mount. When they finished, they made I had no questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love tv can hardly wait to add speakers almost like having my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very knowledgeable and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came here was totally knowledgeable. She was friendly and worked very efficiently. I would recommend Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the great quality and overall options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mounting base and well done instalation. They guys show up on time and it was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and provided exceptional service in mounting my tv & mount. Also no problems running the cords down and thru the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do You wanna play some football!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten a Samsung TV for the longest, decided to try LG. The size and picture a just beautifully. Now I can watch the games in style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our TV were extremely knowledgeable and friendly and especially helpful. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service and team; truly dedicated to customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and the technician was awesome. He wa quick and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very neat, polite, clean up after they were done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Vaugh and his associate went above and beyond to get their job done hanging two 43" inch TVs. Very neat, polite, clean up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount, excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mount before - I mounted it last time. It was awesome having the techs do all the work this time, set up my tv and blu ray player and answer all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great having the geek squad membership because not only have we saved money but also time and energy to get everything set up.highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geek squad come in to set up my tv. Had bose sound in place from prior tv and have apple . Took them 1 hr to set all up. Very pleased with there work.

    I would recommend this to a friend