Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Seemed professional and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs Brandon and Mike mounted the tv and cleaned up area where the entertainment equipment is displayed. Nice work, thank you!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Reliability.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome services! On time and quick installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
happy tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really love tv can hardly wait to add speakers almost like having my home theater.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew. Professional, quick and respectful. Only 1 hr to hang 3 tvs with one wall mount installation.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and polite. They installed my TV and connected it with a sound bar.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my two tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were wonderful and patient and fixed an order screw up.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted mybtv snd vonnecyed sound bar snd roku was great and efficient
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys but not experienced if i was not here to assist this would of been a disaster. Even now i have wires not secured in place and not where i wanted TV but gave up after over 1 1/2 hours of trying. Worst part is they couldnt program my cable box to be able to use the samsung remote and DIDNT SAY ANYTHING ! JUST LEFT Further they didnt fix factory settings on TV to suit my need
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
On-time Service and Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid work for the project. Took a minimal amount of time. They called before they came to install and were punctual.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad is awesome...rate 10 out of 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always professional before, during and after the installation. They know exactly how to mount each TV and will communicate and explain issues if they come up.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
55 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and the technician was awesome. He wa quick and knew what he was doing
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, patient, friendly, and performs quality work.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Solid mount, very adjustable, BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech guys did great on the install. This is a solid mount with the ability move the TV side to side, and tilt the viewing angle left or right. HOWVER, if your TV is in a well lit or bright room, you’re going to need a mount that tilts down to at least 45 degrees. This doesn’t tilt at all. I have to get another mount that tilts.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mount is great love that it swivels so you can see it from all angles
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the two guys that installed my tv and sound system done a remarkable job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 1 out of 5 stars
Not totally happy with customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The initial installers seemed great till 65 inch tv was taken out of box and the screen was cracked. Not installers fault. Had to wait two weeks before we could get new tv and installed. New guy was terrible was only supposed to hang tv but would not center tv on wall said that was as good as it was going to be and left. We set up another appointment with Geek Squad to check this situation out to really see if it could be centered They set up appointment time on a sat between 12:00-8:00 and no one ever called or showed up. Stopped by store next week was told that we weren’t on the schedule funny I received a survey for Josh whom I talked. To and set the appointment up for us. Still tv is not centered have filled out several serveys. Not one reply. No phone call. Text. Email. So still unresolved tv matter. So much for Elite membership
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Jonnie. Thank you for taking time to share this with us. We appreciate the feedback and sincerely apologize for the crazy experience you've had. I definitely hear you out and the trouble you've been through. To get this continued and resolved, you can either connect with your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad dies this quick and painless!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv mounting service is fast and reliable. I use it for all my tvs.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job installing big tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys were excellent. Knew how to enhance our viewing w new tv. Everything went well.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They put my tv and speakers up with no problems. Max was great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knows their stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was on time, fast set-up, courteous and knowledgeable!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
