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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1360 Showing 27,181-27,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Both technicians were wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv in the guest bedroom..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did and excellent job.. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Polite & Set up everything I needed. Humble , kind , & caring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service, efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly, answered any questions i had, and mounted / installed my TV very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got this setup so fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv especially if you have a PlayStation 5! Elden ring yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men very nice and did the job very professional. Explained to me what they need to do and cleaned up there work space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceiling mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult mount that required multiple visits but Josh stayed the course and got it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Explained everything, showed us how it works, didn't make a mess were extremely respectful- Great experience. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WI System Reconnected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent job was fine reconnecting my WI system so we can use it when my grandsons come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tech did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the mount professionally, and connected it to the net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up my TV. They explained everything very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and fast. A+. Left all wires neat, zipped up, and tidy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacing the television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently in the process of using my manufacturer warranty to replace the tv as it is no longer working. It worked great for the first 2 months and now it won't turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crew was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient and took down the old set up and streamlined and hooked up the new purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    1st Installation Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience for TV set up was disappointed. After set up, I did not have knowledge of my new TV, and had to reach out for a second technician. I realized that the 1st technician mounted my TV incorrect, possibly falling over. The 2nd technician saw the issue and fixed it. He was very knowledgeable and felt bad he had to fix the 1st technician’s mistake. By the way, it’s a third party and not the geek squad. The 2nd technician set up and help me understand my setup and knowledge of how my TV work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional courteous and knowledgeable. They were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer came in and was very courteous. Installed the mount and tv over the fireplace quickly and was very efficient and clean. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose and Oscar are great installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure all devices were connected and talking to each other properly before leaving. Cleaned the area and managed cables for a cleaner look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved our geek squad. Eddie and Daniel did a great job. Everything was perfect when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed professionally by the techs and will support up to a 90" TV.

    I would recommend this to a friend