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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1360 Showing 27,181-27,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and clean installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was well executed. They set up all my devices to work with the new TV remote control and then went over how to best use the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very nice. Sound could be a little clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was quick and very customer friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. I will however say the price for the instal is quite expensive and do not know if I would pay for it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quality work. Very friendly and patient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have any problems with the actual install but there is always something that does not translate from my purchase in the store, to the actual installation. I am at a lost as to how to make this better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than capable and very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hamilton was thorough and efficient, staying until he was sure we could operate the tv and felt comfortable. He worked quickly, neatly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv and aoundbar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in on time and expertly mounted the tv and the soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The timing, service quality, cleanliness, and politeness of the team were amazing! I definitely suggest TV mounting services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awsome and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my Tv and set up my surround sound They were graeat and very prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted by TV did an excellent. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cool thing about having tech support is getting things installed free from charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and it is very sturdy. Connected the wires to my equipment, and detailed how to use the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast set up and did programming as well! Cleaned up and took all old stuff off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been more pleased with the work performed. An old plasma removed from our existing entertainment center and seamlessly replaced. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient and had to reschedule the appointment and was very friendly and willing to assist when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got us up and running quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. They hooked up my TV and went over all the features. We’re so thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time with all the security measures keeping in mind. Very good service. They mounted the how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Geek Squad mounted it and explained how to work TV/remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and sound system perfectly! Thank you Geek Squad!!!

    I would recommend this to a friend