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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1362 Showing 27,221-27,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. He mounted my TV exactly where I wanted. Everything went smooth and fast. He also gave me a quick tutorial of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy now that my TV has been installed , the guys did a great job and now several months later I could not be more joyed with my TV watching experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent man in my TV and connected it to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75 inch TV quickly and cleand up afterwards. There service was friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About my cable/router/modem issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was informative. At my store - Christian and Bryan who helped with router/modem information and antennas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE THE BEST, ALWAYS THERE WHEN WE NEED THEM !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of our TV has made the difference in our theater room! The picture quality is is theater quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve got the money, it’ll be worth it! Excellent quality and a match for PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the service we get from Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Tech and have NO WORRIES!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have total tech and Geek Squad came and installed my TV. This crew was great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my 82" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very attentive and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ournewwallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wall mount. Knowledgeable staff who helped me choose the right one for my tv. I don’t worry about my tv falling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, respectful and personable. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Professional, quick and respectful. Only 1 hr to hang 3 tvs with one wall mount installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys but not experienced if i was not here to assist this would of been a disaster. Even now i have wires not secured in place and not where i wanted TV but gave up after over 1 1/2 hours of trying. Worst part is they couldnt program my cable box to be able to use the samsung remote and DIDNT SAY ANYTHING ! JUST LEFT Further they didnt fix factory settings on TV to suit my need

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the TV perfectly. They asked where we wanted it mounted on the wall and carefully measured before mounting. Very neat and no mess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted television quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" television and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always here when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always hook me up. Very great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hang my tv in my existing mount but adding an sound bar mount, Which I like

    I would recommend this to a friend