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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1363 Showing 27,241-27,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer Wesley was amazing. So helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time. They came in with protective gear. They were professional and respectful providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved our geek squad. Eddie and Daniel did a great job. Everything was perfect when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC's Video room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did their job - no problems. It took 2 to set the TV onto the mounting unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my SONOS surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING! The tech was clean, thoughtful and thorough in his evaluation and work done. Well worth the time and subscription fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crew was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient and took down the old set up and streamlined and hooked up the new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and professional. Unboxed, connected and removed all thrash after connection. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was nice and did a great job mounting my TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv/tv wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and they were friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicennnnnnnnkkougbjñojbnlibb ha blotching mute CV not fb boo if hmm hi un Jh k oh cm kill un

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed it quickly after confirming how we will use the TV in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents handled tv with care and was very professional and pleasant.. Mounted tv very professionally.. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again, equipment installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and courteous with the work order to be accomplished for tv and cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 55" TV and connected all my devices in a timely and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service, efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly, answered any questions i had, and mounted / installed my TV very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install and set up led to a worry free saturday. The geek squad was prompt, on time, and very friendly. Will use them again to calibrate all my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Geek Squad is the very best..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy/Geek Squad to provide excellent service..They never disappoint..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. TV was to big for me to install by myself so this was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. They showed uup on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did it again awesome work done very quickly and answered all my questions

    I would recommend this to a friend