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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1363 Showing 27,241-27,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    THE GEEKS ARE FABULOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB, MOUNTING AND SET UP WAS A BREEZE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is a service every company should h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a service provided by Best Buy to help their customers enjoy their new products without the hassles of installing or setting up their new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 55" TV and connected all my devices in a timely and professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting and delivering my tv's. Just wish someone told me I didnt need to buy that 25 ft cable. Waste of money on that part. But it was not installers fault was the salesman. So can fault the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do your own set up and install. Well worth the money. Profesional and did an outstanding job. They crawled under house cleaned up after and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. The Geek squad did a professional job of installing and setting up my TV in great time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! So happy we opted to add the Geek Squad Protection Plan. So far extremely happy with all of the services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast, accurate, neat. Made sure I have all parts prior to arriving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expertly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came to our house were very well versed on how to put the mount on the wall and gave good suggestions. They were easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insatalling Geek Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates, "Geeks" were so quick, knowledgeable and proficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad remounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly remounted my tv with a telescoping mount and reconnected it. Much appreciated. He was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful i had Some issues after install they took the time to come back and fix it the same day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and install the washer quickly the only reason it was not a 5 star was the door to the dryer was damaged and it will need to be replaced. Nothing faulting the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Well explained. Was patient with us learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Mount, TV Mounted & TV Programed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV on the wall mount I purchased. They programed the TV also.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Very quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 people who came were terrific. The only problem is that they didn't hook up my dvd player. They cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, efficient, considerate, prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and considerate. Also prepared with extra screws and tools for adaptation of this TV to the existing wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed mount and 75” TV, They were prompt, courteous, knowledgeable, patient, explained and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV above the fireplace and completed my surround sound system.

    I would recommend this to a friend