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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1364 Showing 27,261-27,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work good people to work with fast and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was efficient and TV with Soundbar was connected properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used on stone/tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted above our fireplace and looks great. Allows for slight rotation and tilt. Don't need much so it's subtle against the stone/tile. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, careful and helpful in explaining things when we had questions during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional T.V. Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two geek squad gentlemen came and mounted my 65" Samsung T.V. in less than an hour. From beginning to end they were clean, courteous and professional. Top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and quick!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were amazing and provided valuable recommendations on placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom did a great job of installing and connecting my 65" TV. he measured three times just to make certain it was centered on the wall. Great view and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and moved my previous TV to another room, setting up both systems much to my satisfaction. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent went above and beyond. She attended to detail and did the job by herself even when we were told it would require two people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out at the right time and were very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine reasonably. Did have to get another mounting kit for the tv but all was explained on what to expect. Reasonably priced. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great, did an excellent job. Very happy with placement and secure mounting. My only concern or problem is the additional charge for mounting over my fireplace, extra $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. TV was to big for me to install by myself so this was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted new TV and were very careful. Tested everything and made sure all needs were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the bracket and made sure all was working before they left ! Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous. My TV was mounted and connected wonderfully. I highly recommend Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC's Video room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did their job - no problems. It took 2 to set the TV onto the mounting unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Greek Squad install three TVs. They have alway done an excellent job. We highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed it quickly after confirming how we will use the TV in the bedroom.

    I would recommend this to a friend