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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1364 Showing 27,261-27,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and were detailed with their workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Mike and Garrett!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did a great job removing and returning a incorrect TV and programming and installing the new one very quick and very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and deserves high praise for the work they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were delightful, helped with decisions around placement, and made the whole thing easy. Handed me the remote and everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mount for large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very study and has much more ability to tilt than expected! This is great to access your ports and plug while mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing and very friendly and they did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation took very little time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my tv on my stand and hooked it up to my cable box and made sure it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Job was done properly and quickly. The installers were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best, simply the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians. Very helpful, friendly and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does it again. Awesome service. We trust these people with all of our audio and visual needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so professional and new what they were doing. were also so helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service mounted my tv. Very professional and friendly. Very happy with the service. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the bracket and made sure all was working before they left ! Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation. They really know what they a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, and also programmed the remote for my other tv. They were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Always professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounting was great, no problem. I still cant get my Microsoft portal to work but everything else is good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Done quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv connected cable/ components. Programmed remotes but would not connect sound because was not on work order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the most particle thing to pay someone to install your tv! Especially if it’s to big for you to carry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very prompt and courteous. Quickly and securely installed the wall mount and got everything set up.

    I would recommend this to a friend