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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1366 Showing 27,301-27,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Saved us the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job of installing our TV and even making sure that all of the wires were run through the wall and connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed u on time and installed my 75" TV set up on stand. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and connected all my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very professional at their work. Good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both geek squad workers where the best. Very professional and great at there job. Explained everything to me. They where great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service no longer needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was part of other work but when the techs came we decided not to do it anymore. The cost of the service was promptly credited to my credit card account (within a few days). This is unlike some of the other products which weren't needed. It has been 17 days since they were not needed and taken back by the geek squad techs, yet the status still remains listed as "out for delivery". I've tried twice with Bestbuy reps to get this resolved but nothing yet. last time I was told it takes a while and they couldn't give me an estimation of how long. Absolutely rubbish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind in support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the peace of mind. Sometimes tech can be too confusing so I’ll leave it to the professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Davidb54

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work would use geek squad again thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time, were neat knowledgeable and polite. A great help to a non tech soul like me with their tutorial. Feel like i got my money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job putting up my 86 inch tv..looks amazing for all my sports needs !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great! They were knowledgeable, polite and respectful of social distancing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installing team was thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team double checked the installation and made sure the TV was programmed completely with my cable service. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an incredible job, plus they set up the color and sound too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job setting everything up, quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did everything that I asked and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were Great. Very helpful. Not just did they Install my new tv but also set up my entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little bit bulkier than Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but very sturdy. I was looking for a zero gap but this one worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient installer. Would definitely recommend Ian. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely and very courteous and saved me money even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad service pla to set up my 65 in Samsung ales tv and sound bar system. They were awesome with the installation and instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job done from Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job. In installing my tv. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to get the annual protection with the geek squad , this has paid for itself in a number of items that i have purchase, don't pass this offer up

    I would recommend this to a friend