Customer Ratings & Reviews

I used Geek squad to install and remove my old plasma that died on us. I wasn't very comfortable mounting my new 75' tv so I used geek Squad to help me out. From start to finish they let me know what time they will be arriving to clean up and finally the install. This service is so good they listen to me what I wanted to do how I use my new gear. I went over what I liked and disliked about what my family likes and they got it done in a reasonable time. Very professional during this time masks is a must cleaned up my area and took away our old tv as well. They gave me options on how I like the install done and we again talked about my custom install that day. So kudos to Geek Squad for making our day easy and fun what a great service!!

Two installers from geek squad mounted and installed my new TV. Also explained how everything works. They did a great job, I couldn’t,t have been more pleased.

They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

Taylor Fox was great. He is with Geek Squad and delivered and set up the TV so it was so easy. very knowledgable guy and it really helped me for someone else who knew their biusinee=ss to put it up

Jeremy was great! He made sure I was happy and made sure the tv was level! Very professional. I would recommend him to anyone looking to have a tv installed.

We ordered the Geek Squad basic TV mounting service to hang a new LG 86 inch TV. Everything went very smoothly and the guys were very professional and helpful. I will definitely use them again and highly recommend their services.

The tech that mounted my TVs was great. Made sure where I wanted the TVs. Very professional and polite and did a great job with getting it where I wanted it. Very Happy.

Awesome installation! Team was neat, professional, and provided insights into the TV that otherwise would’ve been difficult to understand… Great job

The guys that mounted my tv were knowledgeable, friendly, and very efficient. I would be please if they were sent for any of my geek squad work.

The team came, installed and did their job perfectly. They were very professional and ready to answer any questions I had.

they where very professional and quick plus showed us how to use everything. worth the money cuz if they mount it and screw up the tv they fix it. i had no problems however

I LOVE MY OLED LG TV, THE PICTURE IS AWSOME. EVERYTHING WAS SET UP BY THE GEEK SQUAD. THEY WERE VERY PROFESSIONAL

Geek Squad was fantastic! Two gentlemen came to the house, installed it, and explained how everything worked. They were professional, friendly, and knowledgeable. It was a great experience!

Both the gentleman were very professional and mounted my television perfectly and also recommended other for better experience.

The team delivered and installed our wall mounted tv and sound bar during the pandemic time period. They followed all safety protocols and performed their work in a professional manner. Excellent service in these trying times!

Jose was wonderful! He mounted my tv and connected all my devices. He was patient answering all my questions. Very professional and knowledgeable. I would definitely call the Geek Squad again!

The technicians did a fine job of the installation and set up. I was able to start enjoying my new tv in a short time. Very professional.

I had signed up for Premium TV mount for LG GX77 alng with moving my existing TV to a different location in the house. Best Buy assigned me third party TV installers that I agreed. I trusted Best Buy to assign someone good and knowledgeable only. The moment the installers entered home they started complaining that they are not installing extra mount for the existing TV to be moved to other location while I never asked them to do so. They assumed it and started complaining. They just had to take TV out of one mount and hang on another identical mount that was already installed on the wall and I had signed up for this service. I had bought LG GX77 that is worth its high cost only if it is mounted nicely flush to the wall and I had got the in-wall wired, large electrical box pre-installed for that and special flush mount bracket for this TV comes with the TV. They started insisting that there is no mount and I need to provide mount. After I insisted that mount must be with TV, they opened the box and found it. At this point I was nervous if they will properly mount the TV because this LG GX TV needs careful mounting steps and they didn't seem to know much about this TV. I was getting nervous. The flush mounting needs meticulous routing of all cables (HDMI, etc.), etc in the back. They didn't plan for that before they hung TV on wall and then struggled with connected cables etc. to keep it flush. They managed it but it was a shoddy job. I was constantly there and providing help by telling them what they need to do. I was nervous that if they didn't mount it in the best way, I would have bought an expensive TV for nothing. They had absolutely no back up supplies (any HDMI connectors, etc. for any contingencies (and I would have paid for any extra parts) to make sure everything gets mounted and mounted well. Thankfully I was more ready than any other average person will ever be and had purchased for all contingencies. Overall this was NOT a good, stress free experience that you would expect when you sign up for PREMIUM MOUNTING from a reputed company like Best Buy. In the end the TV did get mounted pretty decent (almost flush) so it didn't end bad but I was worried with their lack of knowledge/preparedness on this TV and their poor attitude.

Excellent installation. The service tech was very knowledgeable