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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 38,694 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale and Davon uninstalled old TV and installed new mounting bracket and new TV. They answered all our questions and did an excellent job explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad service is the only way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is the best period. They installed, mounted, setup, and connected 3 4k tvs is a quick and professional manner .I purchased the tech package, which paid for itself with all the services provided. No company can beat best buy and the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    No matter what GEEK SQUAD came out they are marvel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what GEEK SQUAD came out they are marvelous! They really know what they are doing to my amazement… Thank you so much GEEK SQUAD I really appreciate your service. Have a blessed day, Luci

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Grand Junction Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today I was scheduled to have a new TV and soundbar installed. When I took the installers into the room and explained what I wanted to do, they told me that the TV I had bought couldn’t get Spectrum directly and I would need a Roku. That defeated my reason for the purchase, so they told me the name of the brand I needed and stopped everything until I could go down and exchange everything for a TV (same price) that had Spectrum as part of the installed options. They could have installed the TV and sound bar without saying anything and saved themselves some extra time and delay, but ended up with a frustrated customer. As it was, I went to the store and they made sure I was completely taken care of at no extra cost and set up a rush install for me! So thankful to the entire Grand Junction store….

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wall mounted TV was installed by Geek Squad technicians. They were very efficient and accommodating when I asked questions. Excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional, courteous and got right to work measuring to make sure my TV would be centered and placed right where I wanted. They were quick and cleaned up when done. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my install mess was figured out the Geek Squad delivered and installed my TV. What would have been a hot mess with my husband was a 20 minute process with Geek Squad. They were friendly, professional, quick and knew exactly what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great Big TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were awesome! Friendly,professional, and explained everything so well. Made sure we understood all the info they gave us,and everything working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Geek Squad TV mounting!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and easy! My TV was mounted properly and the techs left absolutely ZERO mess and were extremely friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the gentleman were very professional and mounted my television perfectly and also recommended other for better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and quick. they knew what they were doing and communicated how they were setting up the TV. they even looked at the audio setup I have in my new house and made recommendations on how to make it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting the 85-inch TV to my wall as well as cleaning up after they were done. I wish they had mounted the TV a little closer to the soundbar, so there isn't a gap where you can see some wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What they did made our Day Program more successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had Geek Squad install our mount and TVs at our day program, and I can't say enough good things about the experience. They did a fantastic, efficient job and left the area clean afterward. The installation looks perfect! I highly recommend their services to anyone in need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen arrive on time and was very professional. He was able to mount the TV and to change the picture and sound settings to the best available for out viewing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent asked us how tall we wanted the tv installed. He mounted it where we wanted it. After installation, he stayed to show us how to use hulu. Excellent installation skills.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Amazing geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing and well worth the money spent. Very professional, prompt and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expensive but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team took my input making sure to create the experience I was seeking and were efficient in completing the project in timely manner. Kind of expensive but thier experience and know how was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Team worked efficiently, respectfully, & smartly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was relatively simple – I already had a 5.1 Speaker system from my previous TV setup, and the new TV simply stands on a glass unit that houses the amp/tuner, DVD player, etc., so no wall mount needed. But the guys worked efficiently, respectfully, and smartly. Great team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that set up my new TV were great. They made sure the TV mount was centered and level and fit correctly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent mounting job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his partner were courteous, professional and knowledgeable. They were efficient and cleaned up after themselves. Great problem solvers and nice to work with. Will definitely recommend Geek Squad and Best Buy to family and friends!

    I would recommend this to a friend