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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1370 Showing 27,381-27,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Plus plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a Great job. On time and efficient and professional

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed safely and quickly on a wall mount. Geek squad was polite, professional, and funny. Would definitely recommend and/or use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sevice was great, the programming was quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, the service I requested was quick and efficient. The conversation was very informative. The overall customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wall mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing and I’d be happy to have them do more work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good job repairing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer cleanup was terrific. The only problem was keeping me up do date with the repair status. The web site was only updated when they checked it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to get the TV hung on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not only saves space I was able to have the right size cabinet which was too small to hold the TV but the bigger size would not fit in the corner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it… perfect fit for my 65” tv.. love the adjustment it dose if I want to move it around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made it look easy. Money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65" OLED mounded already, so we could reuse that hardware and position for the 77". Worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very good, knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time (different home each time) having them mount TV. So very professional and knowledgable. Very well prepared to do anything you may want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were very nice and quick to get their work done. They were scheduled to be at our home between 12-4 and they called at 3:50 saying they were on their way. I'm glad they installed it all though and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dondre (and his helper, Malik?) were very polite and professional with their mounting/installation of our new Samsung TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Guys in a Hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys unboxed and set up a 55" TV. They were great setting up the TV, but then blew quickly through the TV configuration / setup, clicking on "agree" to all of the privacy / data sharing options without actually checking with me on any of it. I had to go back and uncheck all the data-sharing myself. They were good but they were in a hurry to get out and on to the next job. Use them if you can't lift the TV and set it up yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, and Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two super ladies are coming on time, and do the job very quickly, and professionally. Excellent experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a usual great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting my TV on the wall. Connecting all of my devices and ensuring and showing me how to operate the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and disposal of old TV were handled with great efficiency and precisely when promised. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great quick job. Clean great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out and installed our tv in the wall where kind and courteous and did quick but good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted TVs, installed Ring, and installed my computer all on my new Smart House - great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fast and did a great job. Even recommended the spot to mount tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each member of the Geek Squad that we encountered was very competent and easy to deal with. They worked efficiently and answered all our questions.

    I would recommend this to a friend