Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1370 Showing 27,381-27,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very professional set the tv up showed me how to use it and how to adjust the mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on existing mount, TV paired with cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!! Grateful for the whole process. Will be getting service from them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job. Very nice manners and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed t.v.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very professional. They addressed all my concerns in a positive way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! So happy we opted to add the Geek Squad Protection Plan. So far extremely happy with all of the services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it… perfect fit for my 65” tv.. love the adjustment it dose if I want to move it around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. I just didn’t like that I was told the Sanus mount I purchased with my TV was not going to work , so i had to purchase a Best Buy mount that they had in the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Way To Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and moved my previous TV to another room, setting up both systems much to my satisfaction. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, on time, little disruption and the mounting of the TV turned out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and confident. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very well protected concerning Covid going on. he was on time. and installed and mounted the tv very quick. less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad did a great job and was quick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up tvs and made sure everything hooked up correctly! Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team work makes the dream work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality of service. Fast, professional and willing to go extra to make sure your TV experience is right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous. My TV was mounted and connected wonderfully. I highly recommend Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great explained and ask how high I wanted the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was great but the store failed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Tv after the installation. But he was not given the bracket that I purchased from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Mount, TV Mounted & TV Programed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV on the wall mount I purchased. They programed the TV also.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers. Thanks. Love my new 55" Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They were very professional, and made sure everything was mounted and set up correctly.

    I would recommend this to a friend