Customer Ratings & Reviews

This is something that I had been needing for quite some time and this fits the bill

Great service!!! Grateful for the whole process. Will be getting service from them again.

The TV was connected and the agent made sure that everything was in proper working order before he left.

It started with 3 diff date & time changes. Then, the geek squad serviceman that was scheduled, ended up not working the install date. I ended up with a scramble to get TV delivered B4 the installer was due. A man from a 3rd party company called MasTec who said he came in from Kissimmee, FL, alone. He then had to call to get someone to help him to take the old TV down & new TV up on wall. I asked him if he knew what a premium install meant (he did not), I showed him a printout from the internet. He basically said he planned to do the basic install & setup the internet. I had to show him where he was supposed to add the Blu-ray player and add 2 streaming channels. It also talked about configure an existing voice control device(Alexa), I had to do along with cleanup and had to haul the box, etc down stairs & out to the trash dumpster because he said he would either take away the old TV or the pkging, not both. I even had to clean up. I was charged for Premium Install which did not happen, he did take the bad controller to the local store and brought a good one back. I tried to call 2-3 times to talk to the geek squad about the overcharged service and about the missing receipt for this service. Both times I got disconnected half way through the call and each time I called back the same thing happened with a new person. The person on the other end of each call had my name, order#, phone #, etc. But they never called me back. I'm not a happy camper. Geek squad owes me a reduction in charges plus a copy of this bill. I love my TV but Geek Service needs help.

The guys were amazing and very friendly and they did an excellent job

Geek Squad Did A Great Job And Answered All My Questions.

These guys were awesome ! Friendly fast accurate service!

Geek Squad did everything for me from taking the television out of the box to mounting it and showing me how to operate it. Great value for all that they did.

Amazing service! They were patient and efficient. Came in and even cleaned up. Thank you guys !

I would recommend the GEEK Squad to anyone - the 2 gentlemen that delivered/installed/mounted my were very professional and courteous and answered all of my questions.

The mounting and set up of the TV took 15 minutes. I can not believe it was this fast

Geek Squad agent was prompt, courteous and efficient. Explained what and why, cleaned up and left the new TV operating beautifully. Thank you.

The agents mounted the tv and were detailed with their workmanship.

Geek Squad were timely, efficient and extremely nice. I would highly recommend.

Geek Squad is amazing and deserves high praise for the work they do

Geek squad techs solved my instillation problem with a quick fix!! Very knowledgeable and professional.

Chris from geek squad was great! On time, curteous, job prepared & so helpful!

The staff did a superb job! Very impressed. Will use again.

The Geek Squad crew came and installed my TV. they did an excellent job and they were professional and answered all my question.

Our installer Wesley was amazing. So helpful and knowledgeable.