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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1372 Showing 27,421-27,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Derrick arrived on time, super nice and polite, knew the job, and got it done quickly and perfectly. Worth five stars! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Mike did an excellent job. They were very knowledgeable and helpful with the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek agent was very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were good and helpful. Unclear why I was charged a separate fee for mounting over a fireplace. This service was no different than the mounting of another TV in a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv/tv wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and they were friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismael was amazing, very knowledgable and did a great job!!!! I would definitely recommend their company Mastec. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very heavy constructed ! We really enjoy the features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Witt the squad plan unsurpassed professionalism at a great rate highly recommend as we had a very friendly tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these 2 guys really knew what to do and did it fast with no problems. Hung a large scree tv, hooked it up and programed the tv and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only installed it they also hooked up my antenna and scanned my Television for channels successfully. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the service we get from Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and did a excellent job all the way through highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure everything worked and we knew how to use devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came into my home were very courteous, knowledgeable, and best of all they didn't mind my 3 year old asking a million questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team always does a great job! Shout out to Chris and Rob from Oxford valley Best Buy in PA. The best of the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv without incident.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv quickly and securely. I had total confidence in their ability to do the work. They were knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an incredible job, plus they set up the color and sound too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job setting everything up, quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and hooked up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came prepared with necessary installation equipment and listened to how I wanted things done. Provided options for the best way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient installer. Would definitely recommend Ian. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agents are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job setting up my TV, soundbar.

    I would recommend this to a friend