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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1372 Showing 27,421-27,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    pleasant team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleasant and efficient team. courteous and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed mount and 75” TV, They were prompt, courteous, knowledgeable, patient, explained and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backyard TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service They came on time very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to replace a failed TV. They were fast, friendly, courteous, and efficient. I will certainly use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    1st Installation Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience for TV set up was disappointed. After set up, I did not have knowledge of my new TV, and had to reach out for a second technician. I realized that the 1st technician mounted my TV incorrect, possibly falling over. The 2nd technician saw the issue and fixed it. He was very knowledgeable and felt bad he had to fix the 1st technician’s mistake. By the way, it’s a third party and not the geek squad. The 2nd technician set up and help me understand my setup and knowledge of how my TV work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were proficient in the installation of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Explained everything, showed us how it works, didn't make a mess were extremely respectful- Great experience. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid work for the project. Took a minimal amount of time. They called before they came to install and were punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were great. Mounted our TV and set up voice assistant on our fire cube. Professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect team and perfect work. They did a great job in mounting my 77” TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Mike did an excellent job. They were very knowledgeable and helpful with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e.g Geek Squad installed my TV guickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e.g the agents mounted my TV and connected it devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time they were professional definitely recommend the service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality professional service these men handles business and did not damage anything offered products and provided service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job he knew what he was doing he took his time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient, no stress.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out with a smile on their faces. Geek Squad didn’t disappoint. Put up a 72” in no time and alight exactly where we wanted in between two windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed GE Microwave Oven.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting new microwave oven. Also tested to make sure all features worked. On time,neat and expert installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mouny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Perfect amount of room and reach. Love the tilt. Price is high, unless on sale. Geek squad service was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, friendly, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is awesome...rate 10 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always professional before, during and after the installation. They know exactly how to mount each TV and will communicate and explain issues if they come up.

    I would recommend this to a friend