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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1373 Showing 27,441-27,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing a 75" Samsung TV on a brick fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything quickly, competently and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent went above and beyond. She attended to detail and did the job by herself even when we were told it would require two people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good job repairing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer cleanup was terrific. The only problem was keeping me up do date with the repair status. The web site was only updated when they checked it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best experience I have ever had for an installation or service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put up the Mount and attached the Tv and got it all set up and they were really fast a good at what they did. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clementine and Stephanie were friendly and worked quickly. They were also professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting was adequate as they did not test the location of the wall mount and I now have two extra screw holes that are visible even with the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. Friendly, courteous and a great experience overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very efficient and knowledgeable. Very please with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad install this mount. They did a great job and love the mount. It’s a full motion mount and works great for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television and connect all wires and also recommended me which wire to use for better sound experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mounting is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always does a great job. I have them for many things. this is the 3rd mounting tv and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly and informed technicians set up all my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team install was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad kept me informed of their arrival and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will definitely use this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and knowledge in the install and setup made they made the entire process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad tech was prompt and very professional. He walked me through the whole installation process and made sure I understood what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over met my expectations. Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over met my expectations!! I’m so glad that we hired geek squad to hang our TV. It looks amazing above our fireplace in our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOO worth the money. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were so friendly. I felt so at ease after the service.

    I would recommend this to a friend