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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1374 Showing 27,461-27,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent man in my TV and connected it to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was wonderful and they went over the TV and operating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV and Instsllation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and service!!we love the large TV and Installation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a helpful team. They were professional and thorough. Very friendly. Have recommended Best Buy based on them alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came right on time and did all the work quickly and cleaned up after. They even took the time to teach me how to use the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will definitely use this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and knowledge in the install and setup made they made the entire process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my 82" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clementine and Stephanie were friendly and worked quickly. They were also professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very attentive and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV seems to work even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job. They explained everything. The TV seems to work even better now after they reconnected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this service for mother in law to get her TV mounted above her fireplace. They did a fantastic and fast job. Very thorough and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Motion picture mount not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it: a 75-ft rv should not be pulled out, moved around, etc. on a wall. I would recommend the stationary mount. I would recommend this mount for a smaller tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    still sitting on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a very good job. very courteous and even connected my surround sound and Apple TV. would definitely recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounting was great, no problem. I still cant get my Microsoft portal to work but everything else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knew what they were doing. They installed my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV!! So glad I bought it!! Totally happy with purchase!! With the Geek squad hanging over it the fireplace too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talented and thoughtful mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team mounted the tv hiding the cables beautifully and gave good advice regarding placement. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding JOB

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys are awesome, they did a great job! It didn’t take long and they knew exactly what they were doing.! I would recommend this tech to ANYONE...!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Work. Good Work. Good Work.Good Work.Good Work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best, simply the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians. Very helpful, friendly and clean up.

    I would recommend this to a friend