Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1375 Showing 27,481-27,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Smart, Fast Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and affordable. It was perfect as I couldn't take a break from work and service was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and installation went ok. The drill used by installation crew broke and I needed to get another one for completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The you Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job nice and clean and quick! thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very satisfied with the turnout of the services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of new tv was very confused. Was told I needed a new wall mount and sound wire. Bought both and returned both after another tech said I needed neither. All resolved but very frustrating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting and delivering my tv's. Just wish someone told me I didnt need to buy that 25 ft cable. Waste of money on that part. But it was not installers fault was the salesman. So can fault the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful. I will recommend them to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine reasonably. Did have to get another mounting kit for the tv but all was explained on what to expect. Reasonably priced. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and great service! Did a clean very professional job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Geek Squad did a fabulous job! They never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Best ever color picture breathtaking Size quality and picture is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and surround sound system Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on a schadule time and installed 4 TV and entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total care was a big help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed everything and made it easy to understand the whole new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech did a great job, very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy was great, knowlegable even with delivery issues went well om the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV/soundbar/DVR quickly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected our soundbar and DVR quickly and efficiently! Everything works great! We would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my house was friendly...they answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting job well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were excellent. even when we presented them with a mounting problem .they were able to complete the job satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every geek squad employee I have met has exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to install it did not try and assimilate me into the matrix which was good. They were very promo and very efficient.

    I would recommend this to a friend