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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1376 Showing 27,501-27,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As has been my previous Geek Squad experience— it was great!! This fellow really knew his stuff! Explained things so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A BIG Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Butler from Geek Squad has assisted us with 2 TVs before and he set this one up for us, too. Adam is the best! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom did a great job of installing and connecting my 65" TV. he measured three times just to make certain it was centered on the wall. Great view and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, helpful, courteous, and efficient! overall pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is a service every company should h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a service provided by Best Buy to help their customers enjoy their new products without the hassles of installing or setting up their new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and disposal of old TV were handled with great efficiency and precisely when promised. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do your own set up and install. Well worth the money. Profesional and did an outstanding job. They crawled under house cleaned up after and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase i made this year. Upgrade my tv and worth 100x better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was good and smooth as expected. The boys were so experience d.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used on stone/tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted above our fireplace and looks great. Allows for slight rotation and tilt. Don't need much so it's subtle against the stone/tile. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and the TV was mounted per our instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting experience with Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was pleasant, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Price was Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the service was excellent. The guys was knowledgeable and honesty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very knowledgeable and kind, the mount swivels and pulls out very good range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of a 75 inch TV was conducted with professionalism and courtesy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as planned. The technician was super friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and knowledgeable. Explained everything clearly and made sure that we could operate and navigate the remotes and wireless systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional T.V. Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two geek squad gentlemen came and mounted my 65" Samsung T.V. in less than an hour. From beginning to end they were clean, courteous and professional. Top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounts are always difficult to gage, but this one from best buy was a sure fire winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were absolutely outstanding- very grateful for their expertise and attentiveness!

    I would recommend this to a friend