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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1376 Showing 27,501-27,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    I could see he knew what he was doing did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job quickly. Cleaned everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounts are always difficult to gage, but this one from best buy was a sure fire winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, amazing work!!! Candace and CJ were great! Will request them every time if I can!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Always professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job ! They new what to do and they cleaned up very well after they were finished. Nice job guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and professionally installed my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are knowledgeable, efficient, friendly and respectful. I look forward to dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by an excellent employee. Arrived in the proposed time frame. time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted timely and accurately. No mess or damaged wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad was very professional, thorough, knowledgeable, and mounted our TV and sound bar quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Unmounting Professionally Performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unmounted my TV and placed where I wanted it. They were there on time and did a very professional job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulation was fast, however, I was unable to reach the guy for days after installation with questions after he’d left his contact information should I have questions! He set up my surround sound and tested it on the apps but not the tv itself. The sound only goes so high on the tv and really loud on the apps like HULU, Netflix, etc. very disappointed! Also, he did not even setup the tv remote to control everything so now we have to use 3 different remotes. I’m afraid to use the Geek Squad after this experience!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not handy? Not technically inclined? Then the Geek Squad is your answer for installing your wall mount and setting up your new TV. Efficient and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew which patiently went about tasks with alacrity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Extremely pleased with service. Highly recommend. Professional , very nice and followed safety measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job. Very nice manners and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it with a stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50.00 to mount a 75" tv, what's not to like. I moved recently and GS came out to mount my TV at my new place. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely and very courteous and saved me money even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Pleasant young men. Explained what they would be doing and how to xare for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect team and perfect work. They did a great job in mounting my 77” TV .

    I would recommend this to a friend