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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1378 Showing 27,541-27,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV in a sort time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV, connected to my wifi, connected to all apps I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it over a year it looks beautiful on my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and mounted TV perfectly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Perfect mounting. The mounting tech team delivered the TV and mounted it in an optimal place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty happy with the installation of the TV on the wall. Its slightly misaligned, but you can't tell if you're sitting in front of the TV. The person who did it was very helpful, informative and cleaned up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good mount. You can tilt turn to plug in things without taking it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were terrific! They knew what they were doing--intelligent, professional, careful, thorough, polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys did an excellent job!! Good team Simple fast setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting and hanging my new 55" TV. They were neat, efficient and overall a pleasure to work with. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful - Team was efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Tv in no time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Person from the Geek Squad who installed my TV was excellent. Very knowledgeable, Patience and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service respectful and knowledgeable service men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extension is so flexible.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed a balcony that interfered with the tv screen in part of the room. The extension pulls out and turns to provide a normal view to all the seating area.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Guys in a Hurry

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys unboxed and set up a 55" TV. They were great setting up the TV, but then blew quickly through the TV configuration / setup, clicking on "agree" to all of the privacy / data sharing options without actually checking with me on any of it. I had to go back and uncheck all the data-sharing myself. They were good but they were in a hurry to get out and on to the next job. Use them if you can't lift the TV and set it up yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient with a great service attitude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install/mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! Thorough communication and professionalism all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Best Buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman and installers did an excellent job.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the installers. I was very pleased as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my wall mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Pleasant young men. Explained what they would be doing and how to xare for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great! Can turn it and make viewing easier in all parts of a large room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as promised they were knowledgeable and very professional

    I would recommend this to a friend