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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1379 Showing 27,561-27,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad performed my service on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech package that I renew evey year has paid off in spades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient Geek Squad installers, including third-party vendors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech specialist that mounted our tv was great! He took his time to make sure it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a greater job. Took time to explain everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek agent was very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were good and helpful. Unclear why I was charged a separate fee for mounting over a fireplace. This service was no different than the mounting of another TV in a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delovery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, quick and efficient. They were in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do Great job …………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed fine now awaiting wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was in 19 Hampton Commons Ter, Richmond Va and service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was great and the Geek Squad workers couldn't have been nicer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buys were awesome and knowledgeable and did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service overall! On time, and they were nice and worked hard to get an old mount I had on the wall. If you are not into DIY I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and sound bar beautifully. In wall mount for both. They showed up on time and knocked it out quick. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD RESTORING TV IN MY WIFE'S FAVORITE ROOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE. ATTENTIVE TO THE TASK AND VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talented and thoughtful mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team mounted the tv hiding the cables beautifully and gave good advice regarding placement. Great team!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues with final product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service and efficient. Only problem for me is the soundbar could not be mounted flush with the TV. This was due to the TV selected and the placement of the holes for attachment behind the tv. The soundbar attached is also a little lopsided. The technicians tried to get it level but it just would not work. I’m not sure if it being unlevel is due to the install or tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase and installation. They were professional, courteous, and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew came and installed my TV. they did an excellent job and they were professional and answered all my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job putting up the TV but need to spend for time making sure the person knows how to use it.

    I would recommend this to a friend