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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38672 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 38,672 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    "Great experience with the installation"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money spent for installation. Fast, professional, and clean up after themselves when job was completed. Most definitely will add in future purchases that need installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and professional asking how I wanted the TV mounted in regards to height and position.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco did an excellent job installing the wallmount on my bedroom. He came earlier than scheduled and made sure that I was a satisfied customer with the word done. I have an older model flat screen and he ran into a few minor issues but managed to make everything work perfectly. Awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profesionalismo at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional. They installed very quickly and resolved issues that came up right away; it was not a big deal

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This is the way to get a new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the technology available today, we really want to take advantage of every new feature. The Team from Best Buy was worth every penny. Brought the tv, installed it perfectly, set all of the streaming services we have. Cleaned up after themselves, and wished us good watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the TV mount and mount it were really efficient, in and out in seconds and they did a 10 out of 10 job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad worked quickly and efficiently

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came in to mount the 82 inch Samsung 4K smart tv that I purchased did a great job. They came in, scopes out the wall and took the appropriate measurements to center the tv and place it at the perfect height, the guys were in and out within 30 minutes.very satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous, knowledgeable and fast! They took our old tv from the living room and mounted it on the wall in the bedroom and set up our new television in the living room. When they finished everything worked perfectly and all I had to do was choose which TV to watch and what show! Saved me a LOT of frustration trying to set up the dvd player and Wii since I’m not a technical guy. I’m really grateful for those guys for what they did and the extra time they spent explaining everything and answering questions. Totally worth the cost for the service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and installed my tv in a timely and efficient manner. The technician was prompt, and was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY OLED LG TV, THE PICTURE IS AWSOME. EVERYTHING WAS SET UP BY THE GEEK SQUAD. THEY WERE VERY PROFESSIONAL

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the tv quickly and professionally. Additionally, they showed me how to use the remote. any questions I had, they answered. As they also mounted the tv on the wall, they took great care to measure correctly so the tv would be level and the soundbar would fit correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable, professional and kind. They did a great job and communicated with me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team From Geek Squad answered all my questions. They were meticulous in making sure all was perfect. When that picture came on it just took you breath away. Thanks to the gentle in the Geek Squad that made this posible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional, and service oriented. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is our own personal tech dept.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Geek Squad client for years. We are moving and had a crew at our house today to take down two large-screen TVs from their mounts. The team arrived on time and were done in less than an hour, so we are all set for our move. The team provided excellent service, as usual. Geek Squad is like having our own personal tech department on call. We can't live without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up carefully and they made sure it all worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Fabulous installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Geek Squad coming to install my new TV. He was able to use the bracket I had for my old 47-inch to fit my new 55 inch Sony. He did it at a much better height that I had the previous one so it is more comfortable to watch and he set it up so that I could immediately start enjoying it with very little instruction I was very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and setup. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came out to install a full motion wall mount for me were great. On time, professional and thorough. There was one little thing i had to call them back for, and they were just as good the second time around. I was nervous using Geek squad after seeing some of the reviews. Thankfully my experience was a good one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First Rate Customer Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad in our home 3x to install and program Items we bought. They were friendly, professional and expedient. They took the time to help teach us how to use the new equipment. We had some follow up questions in the few days after the installation. They did not hesitate to answer their cell phones to answer our inquiries. In one case the Geek Squad Technician came back on the day of my call to make sure I understood everything! They are the perfect solution. Especially for those not tech savvy with today's electronics! We recommend them highly.

    I would recommend this to a friend