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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38687 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 38,687 reviews
  • Rated 5 out of 5 stars

    install TV and the mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very efficent and kept the area clean. theyexplained everyrthing before leaving , I would recommend them to people having items installed from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I was notified a day prior to installation and again the day of the installation about arrival time. Service techs were very professional and fast. They were knowledgeable about the products and set up was complete and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing and informative. They communicated each step of the way giving updates on their arrival time. They installed the tv and mount onto the wall seamlessly and were very helpful giving me an overview of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    high marks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job with tv installation. Even came prepared with missing TV mount that wasn't included as it should have been in purchase. High marks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the gentleman were very professional and mounted my television perfectly and also recommended other for better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad men like kittens and cats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agents had to visit my house two times, because on the first visit, the brackets I had purchased didn't fit the TVs I had. So, they recommended 2 new TVs and 2 different new brackets, and on that day, set up a new appointment for installation. They were very professional, very thorough, and explained things well, so I could understand. I purchased what I needed according to the info they gave me; I returned the items that didn't work, and purchased new items the Geek Squad had recommended. The men came back on the day of the new appointment, unpacked, and installed all the new stuff and, . . . took away the equipment I no longer needed! When they were here the first time, I mentioned that I was taking care of a Mama Cat and four kittens, and wanted to see the kitties. And, the Geek Squad men were very gentle and good with the kitties. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Superb insulation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient, courteous! TV and all equipment functioning wonderfully together. He made it easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad team were great. They installed my TV wall Mount, Installed my new 55 inch Samsung TV, connected all my devices. They patiently answered all my questions before leaving. An absolutely awesome experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used either Geek squad or MAgnolia people 3 times now. Very professional and very careful with my home. Would not use anyone else. They always seem to be able to figure out a way to get the job done. All of my installs have been in walls, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale and Davon uninstalled old TV and installed new mounting bracket and new TV. They answered all our questions and did an excellent job explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and installed the item to specifications. It was perfect in every way. The workers were courteous and valued my home. Did a great job and cleaning up. Actually they did not even make a mess installing it. Highly recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked everything up quickly and efficiently. They made sure I knew how to operate everything. They removed the old TV. They were professional, friendly, knowledgeable and so helpful. Great team!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People installing TV were efficient and professional. They were on time and did a neat job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wall mounted TV was installed by Geek Squad technicians. They were very efficient and accommodating when I asked questions. Excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that set up my new TV were great. They made sure the TV mount was centered and level and fit correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Pictue and Quality Sound TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 40" flat-screen television. It works perfectly. I had it installed originally to support a 65" flat screen TV. It held that securely for ten years. The TV was too big for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience from purchasing the television, DVD player, and mount to Kai and Kam installing everything and providing me instructions on how to operate it all was great. They were neat and cleaned up any materials left. They were also very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geeksters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gunther and his co-worker were wonderfull guests in my home. They were extremely knowleagable and professional. They answered each and every question I had in complete detail and did an excelllent job in demonstrating all aspects of my new tv and accompanying sound system set up. They removed my extremely heavy 14 year old plasma set with little effort, (nice to be young and strong). Thank you Best Buy Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install my new 60" TV. I had just moved into my home and I didn't want to risk messing up my walls or the TV I just bought. Geek Squad called the day before to confirm my appointment and showed up on time the next day with another call beforehand. The technician asked me where I wanted the TV mounted on the wall and even confirmed it using painters tape to show how it would look. After confirming that is where I wanted the TV he then began setting up the mount and before I knew it the TV was on my wall. He then showed me how to adjust the TV on the mount. He also programmed my TV to be set up with my cable and PS4 ready to go! They even vacuumed where they created some dust after drilling into my wall. Very happy and would have them come out again if I needed another TV to be mounted!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and experienced technicians. The worked quickly, efficiently and left the place spotless.

    I would recommend this to a friend