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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1380 Showing 27,581-27,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fabulous job! Would recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy was great, knowlegable even with delivery issues went well om the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Davidb54

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work would use geek squad again thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who came to set it up did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, respectful, customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent provided Awesome, respectful, fast customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and explained how to use it by showing me the new screens and reviewing remote usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Perk with Total Tech Ourchaae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes live easy when installing a TV. Just make sure when you are called in advance of the install that you discuss power options to limit your frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents communicated great with us beforehand and promptly fixed an error a few days after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected devices to make sure it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad thaat camvout was quick, on time and explained everything well to my understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done job by the geek squad! Friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy and we're actually using it right now. It's the best wall mount I purchased in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of a 75 inch TV was conducted with professionalism and courtesy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as planned. The technician was super friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, did a great job with a tricky mount, and set up and explained everything. I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great! Can turn it and make viewing easier in all parts of a large room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delovery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, quick and efficient. They were in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy ran an amzing sale for black friday and i was able to get mine for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our tv and installed it very quickly. They hooked all the devices up to it too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV in a sort time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV, connected to my wifi, connected to all apps I wanted.

    I would recommend this to a friend