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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1382 Showing 27,621-27,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were so friendly. I felt so at ease after the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient Geek Squad installers, including third-party vendors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician communicated before the appointment and explained everything as he went along. Gave great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was the representative that was sent out to install our new TV. He was very personable, informative and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Decent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a hair crooked after having them correct it once. Hard to get it perfect with just the basic static mount without its own leveling features. I’ll have to shove some spacing material under one of the latches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install/mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! Thorough communication and professionalism all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was handled perfectly & the two installers wore protective equipment to keep all in house safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my 75” TV. Connected all devices and demonstrated what the tv is capable of. Thanks Justin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time and the work was completed smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" tv and they took great care in doing that in a professional manor. Would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting in guest room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and clean … well managed and on time. Flawless execution. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" wall mount/install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted TV professionally in 20 minutes, made connections, and reviewed with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probs from start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv had color going on and off and the app Amazon Kids continually ran and wouldn’t shut off when told to stop. Used all of my data up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, friendly, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backyard TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service They came on time very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were courteous and professional. Respected COVID protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting for flat screen tv is great, it pivota very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful explaining the features of the tv and illustrating how to use the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. It was a day before the thanksgiving and impressed to see the delivery on time and willingness to do so

    I would recommend this to a friend