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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1384 Showing 27,661-27,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv mount. Extends, tilts and swivels for all viewing angles. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service respectful and knowledgeable service men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easily done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all the equipments for me. The Tv , the antenna and my fire Stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly and informed technicians set up all my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech did a great job, very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AwesomeTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products. The color is amazing. The sound is good. I have Alexa hooked up to it as well. Highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Completed all requested work quickly and answered all questions. Will use Geek Squad in future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    want to give constructive criticism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted a replacement TV (previously had lemon that Best Buy graciously replaced). Have some recommendations for squad for future installations. Had rained, so came in with wet shoes (booties?), left finger prints on TV screen, and did not install new TV power cord. Left the cables wrapped with old TV power cord. What if that had been the issue with "lemon" TV. Agents were polite and seem to work hard but felt attention to detail lacking and if told, they will provide better service in future. Hate to see them lose jobs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Guys was Great and very helpful, they cleaned up the mess , and took all trash ,,, GREAT GUYS !!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was great and the Geek Squad workers couldn't have been nicer!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting the TV but failed to set up the TV itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assisted in mounting our tv and our Sonos arc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and did a thorough job. They explained how to work it too. We couldn’t have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers called before arrival and arrived within the designated scheduled time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 75" tv for our family room. Wish though, that it had come with the upgraded remote, like we had with our previous tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient work. The installers were on time, careful and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleasant and efficient team. courteous and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough, quick and friendly. Maintained safety precautions and did a great job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are installing a tv definitely use Geek squad. They are exceptional and well worth the money to have them professionally install my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job mounting and connecting. not an easy install above the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys did an excellent job!! Good team Simple fast setup

    I would recommend this to a friend