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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1384 Showing 27,661-27,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv mount. Extends, tilts and swivels for all viewing angles. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulation was fast, however, I was unable to reach the guy for days after installation with questions after he’d left his contact information should I have questions! He set up my surround sound and tested it on the apps but not the tv itself. The sound only goes so high on the tv and really loud on the apps like HULU, Netflix, etc. very disappointed! Also, he did not even setup the tv remote to control everything so now we have to use 3 different remotes. I’m afraid to use the Geek Squad after this experience!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything for me from taking the television out of the box to mounting it and showing me how to operate it. Great value for all that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Geek squad! Installed quickly and was so patient in setting up for us and going through everything we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient process

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was efficient and explained out options and assisted in making a educated decision on location and how to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Installed without incident and met my needs and expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Extremely pleased with service. Highly recommend. Professional , very nice and followed safety measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of movement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the Sony A9G and it works great. Had some Geek squad members install it and everything turned out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers called before arrival and arrived within the designated scheduled time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our tv and installed it very quickly. They hooked all the devices up to it too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product will recommend item for mounting tv to wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience , very nice guy's , very helpful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it with a stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50.00 to mount a 75" tv, what's not to like. I moved recently and GS came out to mount my TV at my new place. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I had the Geek Squad install my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the GEEK Squad to anyone - the 2 gentlemen that delivered/installed/mounted my were very professional and courteous and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Review on The Geek Squad team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Technician. On time. Neat. Organized. Efficient. Personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv at the perfect height and connected all my cables. They setup the and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV mounting is GREAT!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second experience having Best Buy mount my large TVs. Both times, I've have the best installers! Very professional, courteous and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a “good buy” when you buy from Best Buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to deal with- the right parody t at the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most professional assist I've ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely fabulous technician. Thank you so so much. Will never go anywhere else.

    I would recommend this to a friend