Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy and impressed with the level of professionalism and quality of the work performed. Thanks Geeks!
I would recommend this to a friendRated 5 out of 5 stars
e.g Geek Squad installed my TV guickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.e.g the agents mounted my TV and connected it devices
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job he knew what he was doing he took his time.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
No complain!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were earlier and faster installation for the mounting the tv to wall. It really didn't take much of them to finish up and it was a plus that they arrived early.
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were on time, knew what they were doing. Job well done and I feel better.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was professional and efficient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time, courteous and professional. The install took less than 30 min and then they cleaned up and left the area immaculate!
I would recommend this to a friendRated 5 out of 5 stars
Great tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Great tech. On time, no mess. Just what I wanted done.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad... Yes!! Great group
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is awesome! Your returns really suck.bi want my credit for the tv you took back!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Large TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most functional mounts I have ever purchased!! especially when mounting larger TVs
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad did a great install with my help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was cool. But his pants was hanging off his buttocks very unprofessional for my wife and daughter to see when they walked in the house. Although I had to help the guy do the work . I felt they should’ve sent someone with him to lift the tv . I basically paid to do my own install .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from the installers. I was very pleased as always.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan and Ryan setup correctly. Explained each once correctly .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 1 out of 5 stars
Not really worth it.....at least from my experienc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea behind paying to have my two 65” TVs mounted for me was to save time and not have to do any of the work. Things didn’t go that way. One tech showed up to mount my TVs. They needed help putting them up because one person can’t realistically put up TVs that large. While the tech was nice and did put the mounts up correctly I was paying to remove the hassle from my life but had to do half the work anyways. Some damage to my drywall from knocking the mount into the wall and over tightening the other caused more of my time to be wasted with the damage claim, setting time aside to have the damage looked at, and now needed a contractor to come fix the issues. Not only that but having to do half the work I paid for isn’t great. When I called to file a complaint about the service I was told that I should have refused the service and rescheduled for another time which would have wasted 2 days instead of just one day because I would need to set aside a Another time for them to come back with the right amount of people to perform what I paid and scheduled already. This service has the opportunity to be wonderful but failed miserably for me, the TVs are mounted well overall but I paid to save the effort and time, had I known I would be paying to still do the work I would have just not scheduled the service. Next time I’m more likely to just find the time to do this myself.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide this feedback, although it certainly does not sound like this was a representation of how the service was intended to be handled. In many cases, our Clients come to us with the same intent, which is simply to save the time and effort of doing the work themselves. Our teams should be prepared to seamlessly complete the assigned tasks without causing further work to be required. I’m sorry to learn you ultimately had to assist with the installation, and that there may have been damage caused during the process.
We are always looking for opportunities to learn and improve, in effort to serve our Clients better. I’m confident that the experience you’ve shared will help us better understand how we can change our behaviors to reflect the outcome we’d want when we are completing these services inside the homes of our Clients.
Rated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who came to mount my Tv were good. They did their job well and explained everything well.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad were fast and efficient in installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The greek squad installed my new tv to all my devices in a timlt manner amd they were very pleasant
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything as promised they were knowledgeable and very professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New TV mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was outstanding. They were quick and flexible accommodating our last minute request to mount another TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
These guys were great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were really great. They were thorough and efficient. They did not leave until everything was hooked up and working properly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Big screen TV wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV mount. It swivels up down and left right so when I am on the dreadmill I can watch too! It is so much neater and safer than having it on a stand.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Tec’s came with the TV and mounted which at 74 would have been out of the question for me to do ... great gob
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
