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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1385 Showing 27,681-27,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Happy happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful, I was more then impressed. He was clearly an expert,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad third party technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech staff was very friendly and efficient as a third party service company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, nice & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & extremely knowledgeable about my particular product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was extremely well. They came and did the installation faster than expected and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is Easier with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those little things that we need to get things done around the house that require an expert, Geek Squad is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful and installed the projector with some creative thinking with the mount I had as the brands i had vs the new one are different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent problem solving! On time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it when Geek Squad came to install our new 85 inch tv. It's up on the wall tight and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done by the Geek Squad. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome Job. They were on time and did a great job and help me with the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Praise for the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service.Squad came within the time frame and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essam did a fantastic job setting up our new LG. TV , mounted on the wall. Clean, efficient and professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this service for mother in law to get her TV mounted above her fireplace. They did a fantastic and fast job. Very thorough and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Store didn’t not give me the correct information!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my appointment in the store and when geek squad came out to my house it was a surprise what they told me! I paid for what I thought was the total in the store and when it came to installment it was 3xs the amount! I would have never set it up if I knew it cost that much! I didn’t know that it was a lot more until they drilled a hole through my wall so I went ahead with it anyway. The store needs to know what they are talking about if they are setting up ANYTHING!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the initiative to share this with us. We are not big fans of issues with installations either, especially when it comes to pricing. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Top notch geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful explaining the features of the tv and illustrating how to use the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Install was completed with no issues. Took the time to explain, setup & cleanup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Mounting Went Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontracted agent did a good job overall but had some difficulty centering the TV on the wall at the beginning. That was eventually resolved but ended up causing more holes in the wall than necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Motion picture mount not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it: a 75-ft rv should not be pulled out, moved around, etc. on a wall. I would recommend the stationary mount. I would recommend this mount for a smaller tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad... Yes!! Great group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! Your returns really suck.bi want my credit for the tv you took back!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Reliable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen came right on time to help mount my TV and we done in less than 30 minutes! Very nice these young men and professional. My TV looks GREAT

    I would recommend this to a friend