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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1386 Showing 27,701-27,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Large TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most functional mounts I have ever purchased!! especially when mounting larger TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled and mounted my tv and sound bar in a timely and efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and explained how to use it by showing me the new screens and reviewing remote usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very professional. They got me all set up with no issues. I would use them for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time -- were super quick and it looks great! took the old tv away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician communicated before the appointment and explained everything as he went along. Gave great advice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CONFUSING ISSUE OVER BILL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I PURCHASED THE TV MOUNT AND INSTALLATION AT THE STORE, I WAS CHARGED FOR THE MOUNT, & $199.99 FOR INSTALLATION, PLUS $99.00 FOR SOMETHING TO DO WITH DRYWALL FIREPLACE. I INFORMED THE SALES PERSON THAT OUR HOME WAS A BRAND NEW SMART HOME AND THE ELECTRICAL PLUG AND HD PLUG WERE ALREADY IN THE WALL. THE SALES PERSON STATED HE WAS REQUIRED TO PLACE THE $99.00 CHARGE ON MY BILL, BUT THE INSTALLER COULD VOID IT.SO WHEN THE TV WAS MOUNTED AND INSTALLED, I INQUIRED ABOUT THE $99.00 ANDHE STATED IT WAS FOR SOME KING OF INSURANCE. AS OF TODAY I STILL DON'T UNDERSTAND THE $99.00 CHARGE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are knowledgeable, efficient, friendly and respectful. I look forward to dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was handled perfectly & the two installers wore protective equipment to keep all in house safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed & took my old one aesthetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and explained it all to me. He was great and took his time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was mounted by the Geek Squad with no issues. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys are awesome, they did a great job! It didn’t take long and they knew exactly what they were doing.! I would recommend this tech to ANYONE...!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 in installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrive on time wore mask and shoe boots were professional and with best buy service plan made them my go to service team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad I Elected This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient problem solvers who took pride in their work. Now the TV installation is clean and it was hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82" TV mounted perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees came out and mounted my 82" tv connected all my devices and did a great job. Highly recommended. AAA+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They put up 85in tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went over and above. Very thankful. Thank You Katrina Smith

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Polite and help on original set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent melted by TV, connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV and Mount Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting the TV on the wall. They were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. On time and perfectionist at their job.

    I would recommend this to a friend