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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1386 Showing 27,701-27,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv installed fine now awaiting wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was in 19 Hampton Commons Ter, Richmond Va and service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech package that I renew evey year has paid off in spades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did an incredible job. Friendly and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too fast but polite. Must have had a full day because left without completing the full set up of my components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The geek squad was very professional and courtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fusion Sound bar for the outdoors tv is not hooked up properly and does not work with the tv. the tv is locked into the mount with a plate blocking the connection ports on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, happy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fabulous job mounting our TVs and connecting all our devices. Arrived early and had everything up and running fairly quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted my TV on the wall. Quick and easy, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theatre installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team….took time to explain everything in a clear manner…..respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rickey Gelb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team installed my new TV without any problems. Works better in my home than in the store. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Geek Squad arrived on time and performed the work quickly and professionally. Very satisfied with the work performed by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. He was very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took great care to make sure the tv was mounted perfectly. Geek squad guys were extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satiafied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time and did a great job. They spent plenty of time answering all the questions we had and even cleaned and threw away all the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two tv's very quickly and set everything up for us. They arrived at the scheduled time and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very satisfied with the turnout of the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting of the television went well...everything hooked up properly...hole in wall for cables looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled and mounted my tv and sound bar in a timely and efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOO worth the money. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful - Team was efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and fast. Friendly guys with a lot of in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my to and helped set it up. They were fantastic. He even wore his plastic over his shoes when walking on my rug

    I would recommend this to a friend