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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1388 Showing 27,741-27,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    great job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of the Geek Squad mounted my tv on the wall. They were quick, efficient, and cleaned up after themselves. TV looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installer did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The install was fast and very informative. He help suggest the height and help program the tv looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two people that mounted my tv did a great job. it a clean and fast job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with the installer. I had to purchase the extra HDMI cable as I needed to run the longer cable. Overall I m happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the tv and successfully connected it to all of my devices. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job and tied up all wires to make it very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never trust anyone else to mount the TV. Very professional and a strong value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD RESTORING TV IN MY WIFE'S FAVORITE ROOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE. ATTENTIVE TO THE TASK AND VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv hook up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the product I received . The agents assembled my mount and connected the tv and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend geek squad! They came out and did the job to the best they can and made it look great. A lot of knowledge in these people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Best Buy should says it all! Outstanding customer service and great product service knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done by the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad did a great job in the installation of theTV over the fireplace and connecting up the stereo components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my devise. He was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues with final product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service and efficient. Only problem for me is the soundbar could not be mounted flush with the TV. This was due to the TV selected and the placement of the holes for attachment behind the tv. The soundbar attached is also a little lopsided. The technicians tried to get it level but it just would not work. I’m not sure if it being unlevel is due to the install or tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members Colin and Sam mounted and installed the TV, Sonos soundbar and got the Sonos app up and running in less than 2 hrs. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time---attention to detail and very professional and instructive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgable and installed and set up everything to my devices and showed how everything worked on my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was very careful mounting TV and connecting to my WI-FI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd TV set I had installed by the Geek Squad. Installers are highly recommended, consistently great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great folks who were very professional and courteous. Showed on time and very helpful

    I would recommend this to a friend