Customer Ratings & Reviews

The mounting of the tv was fast, efficient and professional. The tech was very cautious when installing tv, asked which height was good for mounting, had extra tools in case screws didn’t match.

Perfect size. Great picture! Easy to use. Geek Squad was the best in bringing in and setting up. Very knowledgeable and answered all of my questios.

These guys,( and gals) are good, fast and explain everything. I felt like I was taught very well. It is a learning experience and every time I delve into all the features I always find out more of it's features. The install crew are GREAT.

great size TV great picture too for a my basement living room

geek squad was professional and through, knew their business and set my tv up to where I was watching after they left. they knew their stuff and installed my equipment without any issue.

called to let me know he was on his way, arrived on time, practices safe distancing,etc. hung my TV, cleaned up the dust from drilling in the wall,,,,,everything went EXCELLENT!!! Couldn't have asked for better service!!!

The service provided was excellent but for just the replacement of the projector it was exorbitantly expensive.

As always , the geek squad technicians were friendly and knowledgeable. They made sure the TV was mounted properly and programmed the TV and explained everything. Asked if there was anything we wanted programmed special and they set it up for us.

Excellent, efficient, courteous! TV and all equipment functioning wonderfully together. He made it easy to use!

I had two separate Geek Squad installations. Both were professional and the technicians were cordial and accommodating. They answered all my questions

Installer was professional, I had everything ready for TV, great experience.

Great service not one complaint! Installers showed up on time. Didnt leave a mess and extremely professional. Reused my 6 plus year olds!

The agents mounted my TV & connected all my devices including cable & an older DVDs player we had been unable to figure out the connections. They were knowledgable & polite ; & cleaned up after themselves.

The two people who installed our TV were professional, knowledgable and took their time to listen and get it right. They were stellar representatives of Best Buy’s “best” (aka Geek Squad).

I'm a big DIY person but when it comes to hanging a heavy TV on the wall with the mount I much prefer to leave that to the experts (especially because most of the time it's a two person job). I give 5 stars for the actual installers and the process, they did a phenomenal job and were very professional. I give 2 stars to the actual appointment making and scheduling aspect. BestBuy, this needs work. Please go back to the old system because it's infuriating for all of us involved with the new one. Had multiple system glitches that cancelled previous appointments, had to call and reschedule because the system didn't take it and was showing appointments on days there were none and letting me schedule it with confirmation number and everything and then the day of the app would say "don't forget you still need to schedule your appointment for install" Please talk with your installers and find a scheduling system that works, these installers are amazing!

I have to say the installer that put up my new Sony tv was a professional. He positioned and prosthetic tv to my exact specifications. Thank you Geek squad….

I had geek squad install a 70 inch tv on my wall. They showed up on time and were very fast with the install. They knew exactly what they were doing when they showed up, went above and beyond and cleaned up everything they did. Great job

The two guys that showed up were both very friendly and very professional, which frankly was expected. They were prepared and able to deal with what turned out to be a slightly challenging installation. However the best part is that the mount I purchased turned out to not work with the placement of my studs and they had one in their truck that did! I was able to purchase it easily right then amd there and then they installed it. Real life savers, otherwise I would've had to reschedule after buying a mount that works.

They arrived on time. Were very knowledgeable and installed and set up the new tv and swivel stand very quickly. They connected the existing soundbar, blueray dvd player, direct tv and it's remote and paramount +. They programmed everything and I didnt have to do anything. They took away the old tv also.

The agent had the right mount for the TV. They did an excellent job installing and setting up the TV. Very efficient and personable. They were a great team!