Customer Ratings & Reviews

The techs were awesome! Friendly,professional, and explained everything so well. Made sure we understood all the info they gave us,and everything working perfectly.

Making appointment for installation in Woodbridge store was great. Friendly experienced individual (Sandy) provided excellent customer service. GeekTech (Glenn) arrived on time. He was professional and good at communicating. Courteous and explained things before starting. I explained where I would like installation of the TV mount and he gave me 3 options within that room location. Glenn (geek tech) noticed I had new flooring and did not hesitate to put on shoe coverings to protect my floor during installation. All was done in a timely manner and he cleaned up around that installation. Made sure I was happy with service before he left. I highly recommend them and would use them again.

The installer (Ethan) was excellent. Helpful and patient. However, the product (Samsung 85” Class QN90D Series Neo QLED Smart Tizen TV) has significant problems and I cannot get anyone out to replace it. Best Buy customer service has not been helpful.

No matter what GEEK SQUAD came out they are marvelous! They really know what they are doing to my amazement… Thank you so much GEEK SQUAD I really appreciate your service. Have a blessed day, Luci

The technicians arrived early in the time window which I really appreciated. They set up my new television, installed a wall mount for my existing 65 inch television and installed it. They made sure everything was working perfectly before they left. The installation of the new TV included making sure all my streaming services worked. Finally, they removed all the waste packing material. A great installation.

Agents came in, mounted my TV and took away the older one. I was skeptical first about the service (I had never done it before), but after the service.. I was extremely satisfied! I definitely recommend it and the agents that came by to mount the tv were extremely kind.

The two people the Geek Squad sent to my house to mount my two 85” televisions were not only professional but well trained, quick, friendly, polite, careful not to make any mess and they were very detail oriented. As a women, I was especially thrilled to see one of them was also a women. She had these beautiful long manicured nails and I was totally blown away by how she was able to do what is typically a guy job and then do it so well and effortlessly. For example they both installed wall mounts in each of the two rooms and she was done installing her wall mount before the guy was!!) and she had like zero problem lifting an 85” tv. They were both very professional and very good at what they do. This was my first experience using the geek squad and I will definitely use them again in the future.

Geek Squad was professional, courteous and got right to work measuring to make sure my TV would be centered and placed right where I wanted. They were quick and cleaned up when done. Thanks!

Having the Geek Squad install and set up our new TV, soundbar, and subwoofer on a stone fireplace was the best decision we have made in a long time. They were so professional, friendly and helpful in getting the best viewing experience possible for us. What a great team.

The Geek Squad did an outstanding job installing my 77-inch TV! They were incredibly friendly, professional, and thorough from start to finish. The team not only mounted the TV perfectly but also installed the in-wall adapter and wiring with great attention to detail, leaving everything clean and seamless. I couldn’t be happier with the results—everything looks amazing and works flawlessly. Highly recommend their service!

The technicians did a fine job of the installation and set up. I was able to start enjoying my new tv in a short time. Very professional.

The guys that came were super!!! They were very good at their job!!! They suggested options and mounted my TV quickly and perfectly. I’m very picky about installations and they met my expectations!!!

Installation by the 2 technicians was smooth and efficient. Cleaned up all box and cardboard. Tv is aweome. Picture is outstanding

When we finally got the TV. The crew that came to “tweak it” were phenomenal. They spent so much time with us and assured that we knew how to do everything. This was the Geek Squad, NOT their subcontractor. One of which “gave up” and left us. Ergo, the Geek Squad tweaking. The sub did a great job of mounting, and doing the basics. But any challenges were beyond them. Ask for eh Geek Squad to do your install.

Agents mounted tv above fireplace and cleaned/vacuum up dust, removed boxes and wrapping afterwards. Excellent quality service and professionalism. Highly recommend.

Awesome installation! Team was neat, professional, and provided insights into the TV that otherwise would’ve been difficult to understand… Great job

Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

The installers stayed as long as it took for them to hook my tv up for me. I do not know how I would have ever had it mounted without them doing the mounting. The installers were very courteous and helpful. It was a difficult task but they had solutions.

The Geek Squad service is the best period. They installed, mounted, setup, and connected 3 4k tvs is a quick and professional manner .I purchased the tech package, which paid for itself with all the services provided. No company can beat best buy and the geek squad.

Love this wall mount. Fits TV from 42”-90” and will hold up to 150 lbs. It can be extended almost 7 inches and rotate the TV screen to either the left or right if needed. Also easy access to the connecting cable. Perfect for the space we have!! The Gerk Squad recommended the height and installed it and the TV. Very courteous and efficient.