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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1392 Showing 27,821-27,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mount i love it , is very convinient for my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with, A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First rate communication, great fast team. Top notch install and initial instruction. Overall a great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this via tech support and they were able to Use the mount I purchased. Very fast and easy. Great customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was mounted at a slight angle. TV is not level on the wall and because it’s a large TV, it is obvious. Geek Squad also cancelled several appointments so it was almost a.month after purchase before the install was done. Geek Squad contracted our install to another company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mounting of a 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were very competent in mounting the TV. They had to make minimal adjustments and the TV looked great in the entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech is such a great purchase if you’re purchasing large expensive items it’s almost vital

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install of 75 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does great efficient job ! And knowledgeable of other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers mounted a new 55 inch Sony. Did a great job. Quick, professional, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business. The only worry free install in my town. They are experienced and professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it moves in every direction even if the base was installed crooked you can adjust Tv in all directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and connected it to all my devices. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase and installation. They were professional, courteous, and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice, and respectful. The job was good great and they made sure to connect everything for my television setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Job Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will from the Geek Squad arrived early and exceeded my expectations. Job Well Done. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were both very nice, organized, and communicative. They did the work quickly but correctly, and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with Geek service, they installed my 65" TV very professionally and with no problems. I would hire them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad came. Squad installed. Squad left. Great guys. Appreciated them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the tech support this install was a great value. Techs were on time fast, courteous, and professional. TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a “good buy” when you buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to deal with- the right parody t at the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted myTV and made sure everything is connected and working correctly

    I would recommend this to a friend