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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1393 Showing 27,841-27,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your helpers are fantastic. They appear on time, they are knowledgeable and pleasant. Wish they could solve all my problems. Great team you have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was incredible. The associate was kind and very well versed in the product. He was efficient in his job and was extremely personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show up at the time promised, do great work, and leave no mess behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and set up. Peipke were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Capable Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous, knowledgeable, patient (to answer all our questions) and worked very efficiently. They are an asset to your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to purchase a HDMI cord, excellent customer service, however had to wait to long to see customer service representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv quivkly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very polite and courteous. He explained everything he was going to do before he did it. Installed the tv very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They put up 85in tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went over and above. Very thankful. Thank You Katrina Smith

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent problem solving! On time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this mount as it turns a bi, tilts and moves back and forward for better viewing in all parts of the room. It is very sturdy for the 55" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv connect and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad were awesome. Wall mounted two tv’s and soundbar. Everything looks and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very nice. Sound could be a little clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great but not quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job mounting the TV and also recommended a soundbar that matched well with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and we have had no issues. Fits perfectly in corner of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who showed up were on time, polite and professional. They got them job done well and done quickly! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the TV. Good color & sound. Great, friendly service from Best Buy and Geek Squad. Remote should be bigger, hard to see buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Geek Squad installed 75" TV rather than me. Everything was done right and with care to surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job! Used them always. My go to squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provided excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, prompt and expertly installed my television. Definitely recommend this service to others.

    I would recommend this to a friend