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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1394 Showing 27,861-27,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service for our TV mountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad twice now to mount 2 different 65" tvs to the walls in our house and both times we received great service. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great experience from start to finish while installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked their service and the staff is great. They are always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product will recommend item for mounting tv to wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install Geek Squad. The 2-man team did an excellent wall install and setup the TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came in and mounted tv in less than 30 minutes. They did not leave a mess where they had to drill into the walls and carried all trash away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great to work with and we really appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, friendly and knowledgeable. In and out on scheduled time. Kept me posted from the time I set up appointment to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Pete were very patient while I tried to resolve internet password issue while setting up our new Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and weee very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very polite and extremely professional. They explained everything to me and offered other suggestions on wiring and hookup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual mounting did not take place on the first visit because I did not have a needed bracket for the sound bar, No problems at all on second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Prompt and on time. Even cleaned up there mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to my house to install a 65" Sony, were professional and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Arrived a little late but good communication. Only negative was that they left small electrical pieces on the floor. We have a dog and worry she might have tried to eat these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very profesionaly and neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best T V I have had and it is just about perfect for my needs Thanks BestBuyi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful tv and services. it has everything that you need to download such as hulu or Netflix. plus alexa connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. The installers were courteous and communicated the process thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great service. I was happy to find this for TV installation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and neat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time... put booties on their shoes and got right to work! The team of two worked great together. The sound is amazing!!!.

    I would recommend this to a friend